problémy s prohlížčem

[latoyaa]

Prosím Vás mohl by mi někdo poradit? Mám problémy s internetovým prohlížečem. Používám internet exploler. Když chci třeba zavřít okno a mám jich otevřených víc tak se mi zavřou všechny najednou nebo se mi to sekne a nejde s tim nic dělat. Nemohu nic stahovat atd.. Prostě nefunguje nic tak jak by ´mělo.. Zkoušela jsem i jiný prohlížeč ,ale ve všech mám stejný problém. Projela jsem PC i antivirákem používám AVG ale ten mi nic nenašel. Už jsem z toho zoufalá prosím poraďte!!!!




Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 22:31:42, on 18.2.2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\RelevantKnowledge\rlvknlg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Creative\SBAudigy LS\Surround Mixer\CTSysVol.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AVG\AVG9\avgam.exe
C:\Documents and Settings\Jitulinda\Local Settings\Data aplikací\Seznam.cz\postak.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\ICQ6Toolbar\ICQ Service.exe
C:\Program Files\ICQ7.0\ICQ.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\AVG\AVG9\avgui.exe
C:\Program Files\AVG\AVG9\avgscanx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.seznam.cz/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Odkazy
R3 - URLSearchHook: ICQToolBar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQ6Toolbar\ICQToolBar.dll
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy LS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Seznam Postak] "C:\Documents and Settings\Jitulinda\Local Settings\Data aplikací\Seznam.cz\postak.exe" -s
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ICQ] "C:\Program Files\ICQ7.0\ICQ.exe" silent loginmode=4
O4 - HKCU\..\RunOnce: [WiseStubReboot] MSIEXEC /quiet SKIP_PPU_DRIVER_INSTALL=1 /I "C:\Program Files\Common Files\Wise Installation Wizard\WIS1C4551A64743409391E41477CD655043_9_09_0203.MSI" TRANSFORMS="C:\Program Files\Common Files\Wise Installation Wizard\WIS1C4551A64743409391E41477CD655043_9_09_0203.MST" WISE_SETUP_EXE_PATH="c:\nvidia\win2k\185.81\english\PhysX_9.09.0203_SystemSoftware.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xportovat do aplikace Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: WikiKomentáře Google... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: ICQ7 - {88EB38EF-4D2C-436D-ABD3-56B232674062} - C:\Program Files\ICQ7.0\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ7 - {88EB38EF-4D2C-436D-ABD3-56B232674062} - C:\Program Files\ICQ7.0\ICQ.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... ader55.cab
O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://icq.oberon-media.com/Gameshell/G ... meHost.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O20 - Winlogon Notify: RelevantKnowledge - C:\Program Files\RelevantKnowledge\rlls.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Proces mezipaměti kategorií součástí - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Findbasic Service - Unknown owner - C:\Documents and Settings\All Users\Data aplikací\Findbasic\findbasic127.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
O23 - Service: Služba Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ICQ Service - Unknown owner - C:\Program Files\ICQ6Toolbar\ICQ Service.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 10493 bytes

[eda]

Fixněte v HijakThis (zatrhněte políčka vedle položek a klikněte na Fix Checked):
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - - (no file)
2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)

Odinstalujte:
C:\Program Files\Ask.com

Potom klikněte na MBAM v mém podpise, udělejte scan podle návodu a vložte sem log. Zatím nic nemažte.

[latoyaa]

Tak jsem udělala vše co jste řekl .. snad jsem to pochopila správně

Malwarebytes' Anti-Malware 1.44
Verze databáze: 3760
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

19.2.2010 14:02:58
mbam-log-2010-02-19 (14-02-58).txt

Typ kontroly: Kompletní kontrola (C:\|D:\|)
Zkontrolované objekty: 227439
Uplynulý čas: 1 hour(s), 19 minute(s), 33 second(s)

Infikované procesy v paměti: 1
Infikované moduly v paměti: 3
Infikované klíče registru: 5
Infikované hodnoty registru: 0
Infikované datové položky registru: 0
Infikované adresáře: 5
Infikované soubory: 20

Infikované procesy v paměti:
C:\Program Files\RelevantKnowledge\rlvknlg.exe (Spyware.MarketScore) -> Unloaded process successfully.

Infikované moduly v paměti:
C:\Program Files\RelevantKnowledge\msvcp71.dll (Spyware.MarketScore) -> Delete on reboot.
C:\Program Files\RelevantKnowledge\msvcr71.dll (Spyware.MarketScore) -> Delete on reboot.
C:\Program Files\RelevantKnowledge\rlls.dll (Spyware.MarketScore) -> Delete on reboot.

Infikované klíče registru:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\findbasic (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\relevantknowledge (Spyware.MarketScore) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Findbasic Service (Adware.FindBasic) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Findbasic (Adware.FindBasic) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{d08d9f98-1c78-4704-87e6-368b0023d831} (Adware.RelevantKnowledge) -> Quarantined and deleted successfully.

Infikované hodnoty registru:
(Nebyly nalezeny žádné škodlivé položky)

Infikované datové položky registru:
(Nebyly nalezeny žádné škodlivé položky)

Infikované adresáře:
C:\Program Files\RelevantKnowledge (Spyware.MarketScore) -> Delete on reboot.
C:\Program Files\RelevantKnowledge\components (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Nabídka Start\Programy\RelevantKnowledge (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\Program Files\findbasic (Adware.FindBasic) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Data aplikací\Findbasic (Adware.FindBasic) -> Quarantined and deleted successfully.

Infikované soubory:
C:\Program Files\Findbasic\uninstall.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jitulinda\Data aplikací\Desktopicon\eBayShortcuts.exe (Adware.ADON) -> Quarantined and deleted successfully.
C:\Program Files\RelevantKnowledge\install.rdf (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\Program Files\RelevantKnowledge\msvcp71.dll (Spyware.MarketScore) -> Delete on reboot.
C:\Program Files\RelevantKnowledge\msvcr71.dll (Spyware.MarketScore) -> Delete on reboot.
C:\Program Files\RelevantKnowledge\rlls.dll (Spyware.MarketScore) -> Delete on reboot.
C:\Program Files\RelevantKnowledge\rlls64.dll (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\Program Files\RelevantKnowledge\rloci.bin (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\Program Files\RelevantKnowledge\rlph.dll (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\Program Files\RelevantKnowledge\rlservice.exe (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\Program Files\RelevantKnowledge\rlvknlg.exe (Spyware.MarketScore) -> Delete on reboot.
C:\Program Files\RelevantKnowledge\rlvknlg64.exe (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\Program Files\RelevantKnowledge\rlxf.dll (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\Program Files\RelevantKnowledge\components\rlxg.dll (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Nabídka Start\Programy\RelevantKnowledge\About RelevantKnowledge.lnk (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Nabídka Start\Programy\RelevantKnowledge\Privacy Policy and User License Agreement.lnk (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Nabídka Start\Programy\RelevantKnowledge\Support.lnk (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Nabídka Start\Programy\RelevantKnowledge\Uninstall Instructions.lnk (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\Program Files\findbasic\findbasic.exe (Adware.FindBasic) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Data aplikací\Findbasic\findbasic127.exe (Adware.FindBasic) -> Quarantined and deleted successfully.

[eda]

Vidím, že jstenechal všechno odstranit. Restartujte počítač a dejte vědět, jak se chová.

[latoyaa]

no řekla bych že pracuje všechno správně moc vám děkuji za pomoc

[eda]

Rádo se stalo.