Nespustí se mi Windows update, pls kontrola

[Thomash]

Ahoj, nespustí se mi windows update, po kliknutí na Aktualizace a zabezpečení v Nastavení se zobrazí bílá stránka, nahoře běhaj tečky jako při načítání a nic.

Při pokusu o spuštění v nabídce Služby se zapne, ale hned zas vypne, případně dostanu hlášku:
Došlo k systémové chybě 1058.
Zvolenou službu nelze spustit, protože není povolena nebo s ní není spojené žádné povolené zařízení.

Mám Win 10, normálně legální, koupené s NTB, notebook je HP Probook 450 G5.

Logy jsou v příloze.

Děkuji.

[Rudy]

Zdravím!
Spusťte tuto utilitu:

Ulozte na plochu AdwCleaner https://malwarebytes.com/adwcleaner/ nebo http://www.bleepingcomputer.com/download/adwcleaner/

ukoncete vsechny programy
odsouhlaste licencni podmiky (EULA) klikem na Souhlasim
kliknete pravym na ikonu AdwCleaneru a vyberte Spustit jako spravce (v pripade Win XP spustte obycejne dvojklikem)
kliknete na Skenovat nyni (Scan now), pote na Cisteni a opravy (Clean and Repair)
po restartu na Vas vyskoci log (pripadne jej najdete v C:\AdwCleaner\Logs\AdwCleaner[Cxx].txt), jehoz obsah zkopirujte do pristi odpovedi

[Thomash]

zd eje log:

# -------------------------------
# Malwarebytes AdwCleaner 8.0.9.1
# -------------------------------
# Build: 01-20-2021
# Database: 2021-01-11.1 (Local)
# Support: https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Clean
# -------------------------------
# Start: 01-22-2021
# Duration: 00:00:05
# OS: Windows 10 Pro
# Cleaned: 36
# Awaiting reboot:1
# Failed: 0


***** [ Services ] *****

No malicious services cleaned.

***** [ Folders ] *****

Deleted C:\Program Files (x86)\Outbyte

***** [ Files ] *****

No malicious files cleaned.

***** [ DLL ] *****

No malicious DLLs cleaned.

***** [ WMI ] *****

No malicious WMI cleaned.

***** [ Shortcuts ] *****

No malicious shortcuts cleaned.

***** [ Tasks ] *****

No malicious tasks cleaned.

***** [ Registry ] *****

Deleted HKLM\Software\Classes\Interface\{23387882-DEAA-4971-2222-5D5046F2B3BB}
Deleted HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon|Userinit

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries cleaned.

***** [ Chromium URLs ] *****

No malicious Chromium URLs cleaned.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries cleaned.

***** [ Firefox URLs ] *****

No malicious Firefox URLs cleaned.

***** [ Hosts File Entries ] *****

No malicious hosts file entries cleaned.

***** [ Preinstalled Software ] *****

Deleted Preinstalled.HPCeement Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\HPCeeScheduleForHP
Deleted Preinstalled.HPJumpStartApps Folder C:\Program Files (x86)\HP\HP JUMPSTART APPS
Deleted Preinstalled.HPJumpStartApps Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\HP JumpStart Apps
Deleted Preinstalled.HPJumpStartBridge Folder C:\Program Files (x86)\HP\HP JUMPSTART BRIDGE
Deleted Preinstalled.HPJumpStartLaunch Folder C:\Program Files (x86)\HP\HP JUMPSTART LAUNCH
Deleted Preinstalled.HPJumpStartLaunch Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{9C184904-2CCF-41F7-95BC-7DECA6BE2782}
Deleted Preinstalled.HPJumpStartLaunch Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\HPJumpStartLaunch
Deleted Preinstalled.HPJumpStartLaunch Task C:\Windows\System32\Tasks\HPJUMPSTARTLAUNCH
Deleted Preinstalled.HPNotifications Folder C:\Program Files (x86)\HP\HP NOTIFICATIONS
Deleted Preinstalled.HPNotifications Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32|HPNotifications
Deleted Preinstalled.HPNotifications Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Run|HPNotifications
Deleted Preinstalled.HPRegistrationService Folder C:\Program Files (x86)\HP\HP REGISTRATION SERVICE
Deleted Preinstalled.HPRegistrationService Folder C:\ProgramData\HP\HP REGISTRATION SERVICE
Deleted Preinstalled.HPSupportAssistant Folder C:\HP\SUPPORT
Deleted Preinstalled.HPSupportAssistant Folder C:\Program Files (x86)\HEWLETT-PACKARD\HP CUSTOMER FEEDBACK
Deleted Preinstalled.HPSupportAssistant Folder C:\Program Files (x86)\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK
Deleted Preinstalled.HPSupportAssistant Folder C:\ProgramData\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK
Deleted Preinstalled.HPSupportAssistant Folder C:\Users\HP\AppData\Local\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK
Deleted Preinstalled.HPSupportAssistant Folder C:\Users\HP\AppData\Roaming\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK
Deleted Preinstalled.HPSupportAssistant Folder C:\Windows\System32\config\systemprofile\AppData\Local\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK
Deleted Preinstalled.HPSupportAssistant Registry HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE}
Deleted Preinstalled.HPSupportAssistant Registry HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE}
Deleted Preinstalled.HPSupportAssistant Registry HKLM\Software\Classes\CLSID\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE}
Deleted Preinstalled.HPSupportAssistant Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE}
Deleted Preinstalled.HPSupportAssistant Registry HKLM\Software\Wow6432Node\\Classes\CLSID\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE}
Deleted Preinstalled.HPSupportAssistant Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE}
Deleted Preinstalled.HPSupportAssistant Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{4AAC4B07-77EF-4BCF-88DC-D24E4DE683E8}
Deleted Preinstalled.HPSureConnect Folder C:\Program Files\HPCOMMRECOVERY
Deleted Preinstalled.HPSureConnect Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{6468C4A5-E47E-405F-B675-A70A70983EA6}
Deleted Preinstalled.HPVelocity Folder C:\Program Files\HP\HP VELOCITY
Deleted Preinstalled.HPVelocity Registry HKLM\Software\IPQ_NSIS
Deleted Preinstalled.HPVelocity Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\IPQ_NSIS
Needs Reboot Preinstalled.HPSupportAssistant Folder C:\Program Files (x86)\HEWLETT-PACKARD\HP SUPPORT SOLUTIONS


*************************

[+] Delete Tracing Keys
[+] Reset Winsock

*************************

***** Reboot Required to Complete *****


***** [ Folders ] *****

Cleaning failed C:\Program Files (x86)\HEWLETT-PACKARD\HP SUPPORT SOLUTIONS

*************************

AdwCleaner[S00].txt - [5343 octets] - [22/01/2021 20:45:06]

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ##########

[Rudy]

OK. Dejte nové logy FRST+Addition.

[Thomash]

nove logy v priloze

[Rudy]

Otevřte poznámkový blok a zkopírujte do něj:

Start

CloseProcesses:
HKLM\SOFTWARE\Policies\Microsoft\Windows Defender: Restriction <==== ATTENTION
HKU\S-1-5-21-1674953364-849228176-63381930-1002\...\MountPoints2: {28c393fc-0e8f-11ea-8856-c8d9d28df9f7} - "F:\Startme.exe"
KU\S-1-5-18\...\Winlogon: [Shell] C:\WINDOWS\Explorer.exe [4625184 2020-08-13] (Microsoft Windows -> Microsoft Corporation) <==== ATTENTION
IFEO\dismHost.exe: [Debugger] *
IFEO\EOSNOTIFY.EXE: [Debugger] *
IFEO\InstallAgent.exe: [Debugger] *
IFEO\MusNotification.exe: [Debugger] *
IFEO\MUSNOTIFICATIONUX.EXE: [Debugger] *
IFEO\remsh.exe: [Debugger] *
IFEO\SIHClient.exe: [Debugger] *
IFEO\UpdateAssistant.exe: [Debugger] *
IFEO\UPFC.EXE: [Debugger] *
IFEO\UsoClient.exe: [Debugger] *
IFEO\WaaSMedic.exe: [Debugger] *
IFEO\WaasMedicAgent.exe: [Debugger] *
IFEO\Windows10Upgrade.exe: [Debugger] *
IFEO\WINDOWS10UPGRADERAPP.EXE: [Debugger] *
HKLM\SOFTWARE\Policies\Google: Restriction <==== ATTENTION
E:\Stažené\ACDSee 20.0 build 561 (x32x64) CZ\acdsee.20.x.unipatch.exe

EmptyTemp:
End

Uložte do E:\Stažené jako fixlist.txt. Spusťte znovu FRST a klikněte na >Fix<. Po skončení akce se objeví log, který sem zkopírujte.

[Thomash]

Fix result of Farbar Recovery Scan Tool (x64) Version: 23-01-2021
Ran by HP (23-01-2021 13:18:04) Run:1
Running from E:\Stažené\logy
Loaded Profiles: HP
Boot Mode: Normal
==============================================

fixlist content:
*****************
Start

CloseProcesses:
HKLM\SOFTWARE\Policies\Microsoft\Windows Defender: Restriction <==== ATTENTION
HKU\S-1-5-21-1674953364-849228176-63381930-1002\...\MountPoints2: {28c393fc-0e8f-11ea-8856-c8d9d28df9f7} - "F:\Startme.exe"
KU\S-1-5-18\...\Winlogon: [Shell] C:\WINDOWS\Explorer.exe [4625184 2020-08-13] (Microsoft Windows -> Microsoft Corporation) <==== ATTENTION
IFEO\dismHost.exe: [Debugger] *
IFEO\EOSNOTIFY.EXE: [Debugger] *
IFEO\InstallAgent.exe: [Debugger] *
IFEO\MusNotification.exe: [Debugger] *
IFEO\MUSNOTIFICATIONUX.EXE: [Debugger] *
IFEO\remsh.exe: [Debugger] *
IFEO\SIHClient.exe: [Debugger] *
IFEO\UpdateAssistant.exe: [Debugger] *
IFEO\UPFC.EXE: [Debugger] *
IFEO\UsoClient.exe: [Debugger] *
IFEO\WaaSMedic.exe: [Debugger] *
IFEO\WaasMedicAgent.exe: [Debugger] *
IFEO\Windows10Upgrade.exe: [Debugger] *
IFEO\WINDOWS10UPGRADERAPP.EXE: [Debugger] *
HKLM\SOFTWARE\Policies\Google: Restriction <==== ATTENTION
E:\Stažené\ACDSee 20.0 build 561 (x32x64) CZ\acdsee.20.x.unipatch.exe

EmptyTemp:
End
*****************

Processes closed successfully.
HKLM\SOFTWARE\Policies\Microsoft\Windows Defender => could not remove, key could be protected
HKU\S-1-5-21-1674953364-849228176-63381930-1002\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{28c393fc-0e8f-11ea-8856-c8d9d28df9f7} => removed successfully
KU\S-1-5-18\...\Winlogon: [Shell] C:\WINDOWS\Explorer.exe [4625184 2020-08-13] (Microsoft Windows -> Microsoft Corporation) <==== ATTENTION => Error: No automatic fix found for this entry.
HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\dismHost.exe => removed successfully
HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\EOSNOTIFY.EXE => removed successfully
HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\InstallAgent.exe => removed successfully
HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\MusNotification.exe => removed successfully
HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\MUSNOTIFICATIONUX.EXE => removed successfully
HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\remsh.exe => removed successfully
HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\SIHClient.exe => removed successfully
HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\UpdateAssistant.exe => removed successfully
HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\UPFC.EXE => removed successfully
HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\UsoClient.exe => removed successfully
HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\WaaSMedic.exe => removed successfully
HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\WaasMedicAgent.exe => removed successfully
HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\Windows10Upgrade.exe => removed successfully
HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\WINDOWS10UPGRADERAPP.EXE => removed successfully
HKLM\SOFTWARE\Policies\Google => removed successfully
"E:\Stažené\ACDSee 20.0 build 561 (x32x64) CZ\acdsee.20.x.unipatch.exe" => not found

=========== EmptyTemp: ==========

BITS transfer queue => 11558912 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 17213889 B
Java, Flash, Steam htmlcache => 1198 B
Windows/system/drivers => 8420557 B
Edge => 45069 B
Chrome => 0 B
Brave => 0 B
Vivaldi => 0 B
Firefox => 1084322419 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Default => 6656 B
Users => 6656 B
ProgramData => 6656 B
Public => 6656 B
systemprofile => 6656 B
systemprofile32 => 6656 B
LocalService => 25864 B
NetworkService => 21316976 B
HP => 51391896 B

RecycleBin => 1304 B
EmptyTemp: => 1.1 GB temporary data Removed.

================================

Result of scheduled files to move (Boot Mode: Normal) (Date&Time: 23-01-2021 13:19:29)


Result of scheduled keys to remove after reboot:

HKLM\SOFTWARE\Policies\Microsoft\Windows Defender => removed successfully

==== End of Fixlog 13:19:29 ====

[Thomash]

hele a Win update se najednou načte a zobrazí! Ale nespustí

Při instalaci aktualizací nastaly problémy, zkusíme to ale znovu později. Pokud se vám tato zpráva pořád zobrazuje a chcete si najít další informace na webu nebo se obrátit na podporu, může vám pomoct toto: (0x80070422)

[Rudy]

Koukněte sem: https://translate.google.com/translate? ... ch&pto=aue .

[Thomash]

Zkoušim všechno možný a výsledek žádnej.

[Rudy]

OK. Zkuste tedy Wufix: https://translate.google.com/translate? ... ch&pto=aue .