nelze instalovat antivir

[hana]

Dobrý večer,
nejde mi nainstalovat AVG, verze 2011 (vím, vím - ale rok jsem neměla problém, takže nová licence byla zakoupena..). Při instalaci byla odstraněna starší verze programu, asi ne docela (?). Použila jsem i AVG remover z jejich stránek. Předem díky za pomoc nebo radu.
Vkládám log:

Logfile of random's system information tool 1.08 (written by random/random)
Run by Hanka at 2010-11-23 22:17:27
Systém Microsoft Windows XP Professional Service Pack 2
System drive D: has 65 GB (86%) free of 76 GB
Total RAM: 959 MB (53% free)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 22:17:28, on 23.11.2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\system32\RUNDLL32.EXE
D:\WINDOWS\RTHDCPL.EXE
D:\Program Files\Canon\MyPrinter\BJMyPrt.exe
D:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
D:\Program Files\Messenger\msmsgs.exe
D:\Program Files\OpenOffice.org 3\program\soffice.exe
D:\Program Files\OpenOffice.org 3\program\soffice.bin
D:\WINDOWS\system32\nvsvc32.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\wscntfy.exe
D:\WINDOWS\system32\wuauclt.exe
D:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files\Mozilla Firefox\plugin-container.exe
D:\Documents and Settings\Hanka\Plocha\RSIT.exe
D:\Program Files\trend micro\Hanka.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com?SearchSource= ... =CT2475029
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.avg.cz/cz.support-technical- ... BTU1A9Mi4w
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Odkazy
R3 - URLSearchHook: MyAshampoo Toolbar - {a1e75a0e-4397-4ba8-bb50-e19fb66890f4} - D:\Program Files\MyAshampoo\tbMyAs.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - D:\Program Files\AVG\AVG10\avgssie.dll (file missing)
O2 - BHO: MyAshampoo Toolbar - {a1e75a0e-4397-4ba8-bb50-e19fb66890f4} - D:\Program Files\MyAshampoo\tbMyAs.dll
O3 - Toolbar: MyAshampoo Toolbar - {a1e75a0e-4397-4ba8-bb50-e19fb66890f4} - D:\Program Files\MyAshampoo\tbMyAs.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [CanonSolutionMenu] D:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] D:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "D:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "D:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OpenOffice.org 3.0.lnk = D:\Program Files\OpenOffice.org 3\program\quickstart.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - D:\Program Files\AVG\AVG10\avgpp.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - D:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Proces mezipaměti kategorií součástí - {8C7461EF-2B13-11d2-BE35-3078302C2030} - D:\WINDOWS\system32\browseui.dll
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe

--
End of file - 4484 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2009-02-27 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
AVG Safe Search - D:\Program Files\AVG\AVG10\avgssie.dll []

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{a1e75a0e-4397-4ba8-bb50-e19fb66890f4}]
MyAshampoo Toolbar - D:\Program Files\MyAshampoo\tbMyAs.dll [2009-12-31 2349080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{a1e75a0e-4397-4ba8-bb50-e19fb66890f4} - MyAshampoo Toolbar - D:\Program Files\MyAshampoo\tbMyAs.dll [2009-12-31 2349080]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"=D:\WINDOWS\system32\NvCpl.dll [2006-10-31 7634944]
"nwiz"=nwiz.exe /install []
"NvMediaCenter"=D:\WINDOWS\system32\NvMcTray.dll [2006-10-31 86016]
"RTHDCPL"=D:\WINDOWS\RTHDCPL.EXE [2007-01-30 16116224]
"SkyTel"=D:\WINDOWS\SkyTel.EXE [2006-05-16 2879488]
"CanonSolutionMenu"=D:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe [2007-04-03 644696]
"CanonMyPrinter"=D:\Program Files\Canon\MyPrinter\BJMyPrt.exe [2007-04-03 1603152]
"SSBkgdUpdate"=D:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe [2006-10-25 210472]
"OpwareSE4"=D:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe [2007-02-04 79400]
"Adobe Reader Speed Launcher"=D:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2009-02-27 35696]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"=D:\Program Files\Messenger\msmsgs.exe [2004-08-17 1667584]

D:\Documents and Settings\Hanka\Nabídka Start\Programy\Po spuštění
OpenOffice.org 3.0.lnk - D:\Program Files\OpenOffice.org 3\program\quickstart.exe

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\{1a3e09be-1e45-494b-9174-d7385b45bbf5}]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=323
"NoDriveAutoRun"=67108863
"NoDrives"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveAutoRun"=67108863
"NoDriveTypeAutoRun"=323
"NoDrives"=0

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"D:\Program Files\Opera\opera.exe"="D:\Program Files\Opera\opera.exe:*:Enabled:Opera Internet Browser"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

======List of files/folders created in the last 1 months======

2010-11-23 21:58:38 ----D---- D:\rsit
2010-11-23 20:25:52 ----D---- D:\WINDOWS\LastGood
2010-11-22 12:46:33 ----D---- D:\Documents and Settings\All Users\Data aplikací\AVG10
2010-11-22 12:44:51 ----HD---- D:\$AVG
2010-11-22 12:38:21 ----D---- D:\Documents and Settings\All Users\Data aplikací\MFAData

======List of files/folders modified in the last 1 months======

2010-11-23 22:17:27 ----D---- D:\Program Files\trend micro
2010-11-23 21:58:46 ----D---- D:\WINDOWS\Prefetch
2010-11-23 21:18:58 ----D---- D:\WINDOWS\Help
2010-11-23 21:18:44 ----D---- D:\Program Files\OpenOffice.org 3
2010-11-23 20:26:00 ----SHD---- D:\WINDOWS\Installer
2010-11-23 20:25:55 ----D---- D:\WINDOWS\system32\drivers
2010-11-23 20:25:54 ----D---- D:\WINDOWS\temp
2010-11-23 20:25:52 ----D---- D:\WINDOWS
2010-11-23 20:23:17 ----RSHDC---- D:\WINDOWS\system32\dllcache
2010-11-23 20:23:12 ----D---- D:\WINDOWS\system32\CatRoot2
2010-11-23 20:23:12 ----D---- D:\WINDOWS\system32
2010-11-23 17:43:22 ----A---- D:\WINDOWS\SchedLgU.Txt
2010-11-22 13:19:48 ----D---- D:\WINDOWS\system
2010-11-22 13:05:05 ----HD---- D:\WINDOWS\inf
2010-11-22 12:44:28 ----D---- D:\Documents and Settings\All Users\Data aplikací\avg8
2010-11-22 12:44:16 ----D---- D:\Program Files\AVG
2010-11-22 12:44:11 ----D---- D:\WINDOWS\WinSxS
2010-11-08 22:55:49 ----D---- D:\Documents and Settings\Hanka\Data aplikací\dvdcss
2010-11-01 16:59:57 ----D---- D:\Program Files\Mozilla Firefox
2010-10-31 16:57:52 ----A---- D:\WINDOWS\system32\PerfStringBackup.INI

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R0 nvata;nvata; D:\WINDOWS\system32\DRIVERS\nvata.sys [2006-10-18 105472]
R1 AmdK8;Ovladač procesoru AMD; D:\WINDOWS\system32\DRIVERS\AmdK8.sys [2006-06-18 43008]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; D:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2005-01-07 138752]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); D:\WINDOWS\system32\drivers\RtkHDAud.sys [2007-01-30 4474368]
R3 nv;nv; D:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2006-10-31 3964256]
R3 NVENETFD;NVIDIA nForce Networking Controller Driver; D:\WINDOWS\system32\DRIVERS\NVENETFD.sys [2006-11-27 58368]
R3 nvnetbus;NVIDIA Network Bus Enumerator; D:\WINDOWS\system32\DRIVERS\nvnetbus.sys [2006-11-27 19968]
R4 AVGIDSDriver;AVGIDSDriver; D:\WINDOWS\system32\DRIVERS\AVGIDSDriver.Sys []
R4 AVGIDSEH;AVGIDSEH; D:\WINDOWS\system32\DRIVERS\AVGIDSEH.Sys []
R4 AVGIDSFilter;AVGIDSFilter; D:\WINDOWS\system32\DRIVERS\AVGIDSFilter.Sys []
R4 AVGIDSShim;AVGIDSShim; D:\WINDOWS\system32\DRIVERS\AVGIDSShim.Sys []
R4 Avgrkx86;AVG Anti-Rootkit Driver; D:\WINDOWS\system32\DRIVERS\avgrkx86.sys []
R4 Avgtdix;AVG TDI Driver; D:\WINDOWS\system32\DRIVERS\avgtdix.sys []
S3 gdrv;gdrv; \??\D:\WINDOWS\gdrv.sys []
S3 Pcouffin;Low level access layer for CD devices; D:\WINDOWS\System32\Drivers\Pcouffin.sys []
S3 StillCam;Ovladač digitálního fotoaparátu pro sériový port; D:\WINDOWS\system32\DRIVERS\serscan.sys [2001-10-24 6784]
S3 usbccgp;Obecný nadřazený ovladač Microsoft USB; D:\WINDOWS\system32\DRIVERS\usbccgp.sys [2004-08-03 31616]
S3 usbprint;Třída USB Printer; D:\WINDOWS\system32\DRIVERS\usbprint.sys [2004-08-03 25856]
S3 usbscan;Ovladač skeneru USB; D:\WINDOWS\system32\DRIVERS\usbscan.sys [2004-08-03 15104]
S3 USBSTOR;Ovladač velkokapacitního paměťového zařízení USB; D:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2004-08-03 26496]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 NVSvc;NVIDIA Display Driver Service; D:\WINDOWS\system32\nvsvc32.exe [2006-10-31 155715]

-----------------EOF-----------------

[Rudy]

Podle návodu: http://www.viry.cz/forum/viewtopic.php?f=15&t=2791 smažte v registry všechny řetězce "AVG" a pak se pokuste o novou instalaci.

[hana]

Tak stále nejde.

[Rudy]

OK. Dejte log z RSIT: http://www.viry.cz/forum/viewtopic.php?f=13&t=82743 .