Aktualizace Comodo a Win XPSp2

[KRUCIPES]

Zdravím přátelé,
kolega, spolupracovník mě požádal o vyřešení problému s comodem IS, který se mu nechce aktualizovat, nicméně po příchodu k němu domu jsem zjistil, že nefungují i automatické aktualizace windows.......po několika málo zásazích pomocí WinXP manageru se zdá, že se automatické aktualizace rozeběhly ale sp3 ne a ne se nainstalovat, nicméně se nechce aktualizovat comodo IS, k aktualizaci programu sice došlo ale virová databáze se odmítá aktualizovat....

Prosím o zkouknutí následujícího logu.............předem za jakékoliv idee spontánně děkuji.

Logfile of random's system information tool 1.08 (written by random/random)
Run by Patrik at 2010-10-02 18:55:27
Microsoft Windows XP Home Edition Service Pack 2
System drive C: has 143 GB (94%) free of 153 GB
Total RAM: 511 MB (50% free)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 18:55:42, on 2.10.2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\TC UP\totalcmd.exe
D:\Downloads\RSIT(2).exe
C:\Program Files\trend micro\Patrik.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.seznam.cz/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O20 - AppInit_DLLs:
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe (file missing)
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe (file missing)
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: Microsoft Antimalware Service (MsMpSvc) - Unknown owner - c:\Program Files\Microsoft Security Essentials\MsMpEng.exe (file missing)

--
End of file - 2424 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\MP Scheduled Scan.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2010-06-19 75200]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2010-06-20 35760]
"Adobe ARM"=C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2010-06-09 976832]
"COMODO Internet Security"=C:\Program Files\COMODO\COMODO Internet Security\cfp.exe [2010-09-30 2500552]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2004-08-18 15360]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe [2006-10-27 31016]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"Microsoft Office Groove Audit Service"=3

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=" "

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\AtiExtEvent]
C:\WINDOWS\system32\Ati2evxx.dll [2010-02-03 159744]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{B5A7F190-DDA6-4420-B3BA-52453494E6CD}"=C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL [2006-10-27 2210608]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\MsMpSvc]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145
"NoToolbarCustomize"=0
"NoBandCustomize"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=1

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE"="C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook"
"C:\Program Files\Microsoft Office\Office12\GROOVE.EXE"="C:\Program Files\Microsoft Office\Office12\GROOVE.EXE:*:Enabled:Microsoft Office Groove"
"C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE"="C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote"
"C:\Program Files\TC UP\PLUGINS\Media\OperaUSB\OperaUSB.exe"="C:\Program Files\TC UP\PLUGINS\Media\OperaUSB\OperaUSB.exe:*:Enabled:Opera Internet Browser"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

======List of files/folders created in the last 1 months======

2010-10-02 18:55:27 ----D---- C:\rsit
2010-10-02 15:27:39 ----A---- C:\WINDOWS\system32\MRT.exe
2010-10-02 15:20:47 ----D---- C:\WINDOWS\ServicePackFiles
2010-10-02 15:16:12 ----N---- C:\WINDOWS\system32\tzchange.exe
2010-10-02 15:15:59 ----N---- C:\WINDOWS\system32\browserchoice.exe
2010-10-02 15:08:12 ----N---- C:\WINDOWS\system32\drivers\bthport.sys
2010-10-02 15:06:16 ----D---- C:\WINDOWS\system32\PreInstall
2010-10-02 15:06:16 ----A---- C:\WINDOWS\system32\spupdsvc.exe
2010-10-02 13:56:48 ----D---- C:\6499404167912bb2e946acee84
2010-10-02 13:55:06 ----A---- C:\Wuagent30.exe
2010-10-02 13:54:32 ----D---- C:\cfeb98d304796279c6f1e57ca51dd758
2010-10-02 13:52:56 ----D---- C:\9b84a19631a66d4dd47d7b9c
2010-10-02 13:47:51 ----D---- C:\0b56491b1b05f56175f482d2
2010-10-02 13:47:36 ----HD---- C:\VritualRoot

======List of files/folders modified in the last 1 months======

2010-10-02 18:55:35 ----D---- C:\Program Files\trend micro
2010-10-02 18:53:25 ----D---- C:\WINDOWS\Temp
2010-10-02 18:53:07 ----D---- C:\WINDOWS\system32\CatRoot2
2010-10-02 18:53:06 ----D---- C:\WINDOWS
2010-10-02 15:51:44 ----A---- C:\WINDOWS\SchedLgU.Txt
2010-10-02 15:34:58 ----D---- C:\WINDOWS\Debug
2010-10-02 15:34:30 ----D---- C:\WINDOWS\system32
2010-10-02 15:34:30 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2010-10-02 15:30:00 ----D---- C:\WINDOWS\system32\wbem
2010-10-02 15:30:00 ----D---- C:\WINDOWS\AppPatch
2010-10-02 15:29:59 ----RSHDC---- C:\WINDOWS\system32\dllcache
2010-10-02 15:27:36 ----HD---- C:\WINDOWS\inf
2010-10-02 15:27:29 ----HD---- C:\WINDOWS\$hf_mig$
2010-10-02 15:27:18 ----D---- C:\Program Files\Internet Explorer
2010-10-02 15:26:11 ----D---- C:\Program Files\Outlook Express
2010-10-02 15:25:30 ----D---- C:\WINDOWS\system32\drivers
2010-10-02 15:24:51 ----D---- C:\Program Files\Movie Maker
2010-10-02 15:22:41 ----D---- C:\WINDOWS\Prefetch
2010-10-02 15:22:26 ----D---- C:\WINDOWS\WinSxS
2010-10-02 15:18:23 ----D---- C:\Program Files\Messenger
2010-10-02 13:40:01 ----RD---- C:\Program Files
2010-10-02 13:12:52 ----D---- C:\WINDOWS\system32\CatRoot
2010-09-30 09:03:40 ----A---- C:\WINDOWS\system32\guard32.dll
2010-09-28 19:05:03 ----SHD---- C:\WINDOWS\Installer
2010-09-17 17:28:37 ----D---- C:\Program Files\Mozilla Firefox
2010-09-06 00:13:53 ----D---- C:\Program Files\TC UP

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R0 Inspect;COMODO Internet Security Firewall Driver; C:\WINDOWS\System32\DRIVERS\inspect.sys [2010-09-30 91560]
R0 uagp35;Filtr Microsoft AGPv3.5; C:\WINDOWS\system32\DRIVERS\uagp35.sys [2004-08-04 44672]
R0 viamraid;viamraid; C:\WINDOWS\system32\DRIVERS\viamraid.sys [2006-11-08 102912]
R0 videX32;videX32; C:\WINDOWS\system32\DRIVERS\videX32.sys [2006-10-17 9216]
R1 AmdK7;Ovlada� procesoru AMD K7; C:\WINDOWS\system32\DRIVERS\amdk7.sys [2004-08-18 41216]
R1 cmderd;COMODO Internet Security Eradication Driver; C:\WINDOWS\System32\DRIVERS\cmderd.sys [2010-09-30 15592]
R1 cmdGuard;COMODO Internet Security Sandbox Driver; C:\WINDOWS\System32\DRIVERS\cmdguard.sys [2010-09-30 239240]
R1 cmdHlp;COMODO Internet Security Helper Driver; C:\WINDOWS\System32\DRIVERS\cmdhlp.sys [2010-09-30 25240]
R1 MpFilter;Microsoft Malware Protection Driver; C:\WINDOWS\system32\DRIVERS\MpFilter.sys [2009-12-02 149040]
R1 VD_FileDisk;VD_FileDisk; C:\WINDOWS\system32\drivers\VD_FileDisk.sys [2006-01-13 15872]
R3 ALCXWDM;Service for Realtek AC97 Audio (WDM); C:\WINDOWS\system32\drivers\ALCXWDM.SYS [2007-03-08 4027840]
R3 FETNDIS;VIA PCI 10/100Mb Fast Ethernet Adapter NT Driver; C:\WINDOWS\system32\DRIVERS\fetnd5.sys [2001-08-17 27165]
R3 usbuhci;Ovlada� Microsoft univerz�ln�ho hostitelsk�ho �adi�e USB od spole�nosti Microsoft; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2004-08-18 20480]
S1 Aavmker4;avast! Asynchronous Virus Monitor; C:\WINDOWS\system32\drivers\Aavmker4.sys []
S1 aswSP;aswSP; C:\WINDOWS\system32\drivers\aswSP.sys []
S1 aswTdi;avast! Network Shield Support; C:\WINDOWS\system32\drivers\aswTdi.sys []
S2 aswFsBlk;aswFsBlk; C:\WINDOWS\system32\drivers\aswFsBlk.sys []
S2 aswMon2;avast! Standard Shield Support; C:\WINDOWS\system32\drivers\aswMon2.sys []
S3 aswRdr;aswRdr; C:\WINDOWS\system32\drivers\aswRdr.sys []
S3 ati2mtag;ati2mtag; C:\WINDOWS\system32\DRIVERS\ati2mtag.sys [2004-08-17 701440]
S3 RT61;D-Link RT61g Wireless Driver; C:\WINDOWS\system32\DRIVERS\RT61.sys [2009-06-12 500096]
S3 usbscan;Ovlada� skeneru USB; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2004-08-03 15104]
S3 USBSTOR;Ovlada� velkokapacitn�ho pam�ov�ho za��zen� USB; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2004-08-03 26496]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 cmdAgent;COMODO Internet Security Helper Service; C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe [2010-09-30 1901056]
S2 Ati HotKey Poller;Ati HotKey Poller; C:\WINDOWS\system32\Ati2evxx.exe [2010-02-03 602112]
S2 avast! Antivirus;avast! Antivirus; C:\Program Files\Alwil Software\Avast5\AvastSvc.exe []
S2 MsMpSvc;Microsoft Antimalware Service; c:\Program Files\Microsoft Security Essentials\MsMpEng.exe []
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2005-09-23 29896]
S3 avast! Mail Scanner;avast! Mail Scanner; C:\Program Files\Alwil Software\Avast5\AvastSvc.exe []
S3 avast! Web Scanner;avast! Web Scanner; C:\Program Files\Alwil Software\Avast5\AvastSvc.exe []
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2005-09-23 66240]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2006-10-26 441136]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S4 Microsoft Office Groove Audit Service;Microsoft Office Groove Audit Service; C:\Program Files\Microsoft Office\Office12\GrooveAuditService.exe [2006-10-27 65824]

-----------------EOF-----------------

[Rudy]

Nejdřív se zeptám: Máte legální Win?

[KRUCIPES]

Nejdřív se zeptám: Máte legální Win?

Nu což, Win jsou zcela legální, páč byly dodány s počítačem, dám za to ruku do ohně.....

PS: děkuji za tak brzkou odpověď

[Rudy]

Dává systém nějakou chybovou hlášku, když se snažíte SP3 nainstalovat?

[KRUCIPES]

ano, bohužel nejsem u toho PC, zdá se mi ovšem, že se jedná o standatní chybovou hlášku ze stránek win update, případně dodám,.....požádám kolegu o screen, víc toho asi nebude schopen...

Zatím děkuji za veškeré reakce.

Tak jinak, po veškerých opravách si to stáhlo asi 74aktualzací, nicméně si to nestáhlo SP3 a stále to protestuje.. VIZ. vycuc z z majitelova mailu níže:

Dne 2.10.2010 15:45, Patrik napsal(a):
> čest pane, stáhlo to a nainstalovalo 74 aktualizací, ale to comodo > nejede vyskakuje stejná hláška a když chci posunout kolečkem na myši > obraz dolů tak to nejde plynule ,ale vyskakují takové vlny zhora > dolů.Patrik


s největší pravděpodobností se jedná o chybu: 8007F0F4

[Rudy]

Podle Mrkvosoftu by mělo jít o tyto možné problémy: http://support.microsoft.com/kb/949388/cs .