Spomalený Windows + chyba pri inštalácií OFFICE

[mario.elegant8]

Dobrý deň,

na PC sa mi nedarí nainštalovať Office, ku koncu inštalácie sa zobrazuje error 1920: Service 'Office Software Protection Platform' (osppsvc) failed to start.

Cez ESET online scanner som našiel niekoľko hrozieb, ktoré sa aj odstránili, ale problém to nevyriešilo.

PC je naviac dosť spomalený.

Prosím o kontrolu LOG.

Ďakuejm

[Rudy]

Zdravím!
Spusťte tuto utilitu:

Ulozte na plochu AdwCleaner https://malwarebytes.com/adwcleaner/ nebo http://www.bleepingcomputer.com/download/adwcleaner/

ukoncete vsechny programy
odsouhlaste licencni podmiky (EULA) klikem na Souhlasim
kliknete pravym na ikonu AdwCleaneru a vyberte Spustit jako spravce (v pripade Win XP spustte obycejne dvojklikem)
kliknete na Skenovat nyni (Scan now), pote na Cisteni a opravy (Clean and Repair)
po restartu na Vas vyskoci log (pripadne jej najdete v C:\AdwCleaner\Logs\AdwCleaner[Cxx].txt), jehoz obsah zkopirujte do pristi odpovedi

[mario.elegant8]

# -------------------------------
# Malwarebytes AdwCleaner 8.0.0.0
# -------------------------------
# Build: 11-21-2019
# Database: 2019-11-26.1 (Cloud)
# Support: https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Clean
# -------------------------------
# Start: 12-04-2019
# Duration: 00:00:04
# OS: Windows 7 Professional
# Cleaned: 2
# Failed: 0


***** [ Services ] *****

No malicious services cleaned.

***** [ Folders ] *****

No malicious folders cleaned.

***** [ Files ] *****

Deleted C:\Users\Sinakova\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Goodgame Empire.lnk
Deleted C:\Users\Sinakova\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Goodgame Empire.lnk

***** [ DLL ] *****

No malicious DLLs cleaned.

***** [ WMI ] *****

No malicious WMI cleaned.

***** [ Shortcuts ] *****

No malicious shortcuts cleaned.

***** [ Tasks ] *****

No malicious tasks cleaned.

***** [ Registry ] *****

No malicious registry entries cleaned.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries cleaned.

***** [ Chromium URLs ] *****

No malicious Chromium URLs cleaned.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries cleaned.

***** [ Firefox URLs ] *****

No malicious Firefox URLs cleaned.

***** [ Preinstalled Software ] *****

No Preinstalled Software cleaned.


*************************

[+] Delete Tracing Keys
[+] Reset Winsock

*************************

AdwCleaner[S00].txt - [3152 octets] - [04/12/2019 14:11:20]

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ##########

[Rudy]

Dejte nové logy FRST+Addition.