Windows 8.1, casty restart NB - neviem urcit pricinu

[piotr07]

Dobry den

Potreboval by som pomoct s NB kde je nainstalovany Win 8.1 (original), moja priatelka ma problem ze sa jej 5-6 krat do tyzdna samovolne restartuje NB a dost casto zamrza. Ked ze ide o Win8 neviem presne ako urcit kde by mohol byt problem, pustil som tam Chkdsk a HDD je OK.

Prikladam log z HJT, ked ze je prilis dlhy uploadol som ho na ulozto

Kód: Vybrat vše

http://uloz.to/xMSvSa87/log-txt

Dakujem za akukolvek pomoc.

[Rudy]

Zdravím!
Podívejte se do adresáře windows\minidump a pokud jsou v něm nějaké soubory, zabalte je do raru a přiložte k vašemu příštímu postu. Jinak stáhněte, nainstalujte a spusťte Speedfan zkontrolujte teploty zajména CPU a GPU. Nměly by trvale překračovat 75°C.

[piotr07]

Dobry den

Minidump subory su v prilohe, Speedfan tam uz je nainstalovany a teploty CPU a GPU su v necinnosti +- 55 stupnov, coz si myslim ze je v normale.

Dakujem

[Rudy]

Teploty budou OK. Stáhněte, nainstalujte a spusťte CrystalDiskInfo: http://www.stahuj.centrum.cz/utility_a_ ... ldiskinfo/ a přes Úpravy>kopírovat sem dejte log.

[piotr07]

Dobry vecer

Log:

----------------------------------------------------------------------------
CrystalDiskInfo 6.2.2 (C) 2008-2014 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 8.1 [6.3 Build 9600] (x64)
Date : 2015/03/14 21:34:16

-- Controller Map ----------------------------------------------------------
+ Intel(R) 7 Series Chipset Family SATA AHCI Controller [ATA]
- WDC WD5000BPVT-55A1YT0
- HL-DT-ST DVDRAM GT50N
- Řadič prostorů úložišť [SCSI]

-- Disk List ---------------------------------------------------------------
(1) WDC WD5000BPVT-55A1YT0 : 500,1 GB [0/0/0, pd1] - wd

----------------------------------------------------------------------------
(1) WDC WD5000BPVT-55A1YT0
----------------------------------------------------------------------------
Model : WDC WD5000BPVT-55A1YT0
Firmware : 01.01A01
Serial Number : WD-WX31C1208783
Disk Size : 500,1 GB (8,4/137,4/500,1/500,1)
Buffer Size : 8192 KB
Queue Depth : 32
# of Sectors : 976773168
Rotation Rate : 5400 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ----
Transfer Mode : SATA/300 | SATA/300
Power On Hours : 3725 hod.
Power On Count : 1784 krát
Temperature : 39 C (102 F)
Health Status : Pozor
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 0080h [ON]
AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 200 200 _51 000000000178 Počet chyb čtení
03 153 149 _21 000000000524 Čas na roztočení ploten
04 _99 _99 __0 0000000007CF Počet spuštění/zastavení
05 200 200 140 000000000000 Počet přemapovaných sektorů
07 200 200 __0 000000000000 Počet chybných hledání
09 _95 _95 __0 000000000E8D Hodin v činnosti
0A 100 100 __0 000000000000 Počet opakovaných pokusů o roztočení ploten
0B 100 100 __0 000000000000 Počet pokusů o překalibrování
0C _99 _99 __0 0000000006F8 Počet cyklů zapnutí zařízení
BF __1 __1 __0 00000000030C Počet udalostí zaznamenaných otřesovým senzorem
C0 200 200 __0 00000000003C Počet vypnutí disku
C1 196 196 __0 00000000325B Počet cyklů načítání/vymazání
C2 104 _99 __0 000000271B27 Teplota
C4 200 200 __0 000000000000 Počet udalostí s číslem realokování sektorů
C5 200 200 __0 00000000000D Počet podezřelých sektorů
C6 100 253 __0 000000000000 Počet neopravitelných sektorů
C7 200 200 __0 000000000006 Počet chyb v kontrolním součtu UltraDMA
C8 100 253 __0 000000000000 Počet chyb při zápisu sektorů
FE __1 __1 __0 0000000002FD Ochrana proti pádu

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 427A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2057 442D 5758 3331 4331 3230 3837 3833
020: 0000 4000 0000 3031 2E30 3141 3031 5744 4320 5744
030: 3530 3030 4250 5654 2D35 3541 3159 5430 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4001 0000 0000 0007 3FFF 0010 003F FC10 00FB 0100
060: FFFF 0FFF 0000 0107 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 1F06 0004 004C 0048
080: 01FE 0000 746B 7D09 6123 7469 BC09 6123 007F 002B
090: 002B 0080 FFFE 0000 0000 0000 0000 0000 0000 0000
100: 6030 3A38 0000 0000 0000 0000 6003 0000 5001 4EE6
110: AD68 9DA4 0000 0000 0000 0000 0000 0000 0000 4018
120: 4018 0000 0000 0000 0000 0000 0000 0000 0021 0000
130: 0000 0000 0000 16E8 0000 0000 0000 0000 0000 0000
140: 0000 0000 0004 0000 0000 0000 0000 0000 0000 0000
150: C000 0000 0000 0000 0000 0000 0000 0000 0000 0000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 70B5 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000
220: 0000 0000 103E 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 1000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 C3A5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 2F 00 C8 C8 78 01 00 00 00 00 00 03 27
010: 00 99 95 24 05 00 00 00 00 00 04 32 00 63 63 CF
020: 07 00 00 00 00 00 05 33 00 C8 C8 00 00 00 00 00
030: 00 00 07 2E 00 C8 C8 00 00 00 00 00 00 00 09 32
040: 00 5F 5F 8D 0E 00 00 00 00 00 0A 32 00 64 64 00
050: 00 00 00 00 00 00 0B 32 00 64 64 00 00 00 00 00
060: 00 00 0C 32 00 63 63 F8 06 00 00 00 00 00 BF 32
070: 00 01 01 0C 03 00 00 00 00 00 C0 32 00 C8 C8 3C
080: 00 00 00 00 00 00 C1 32 00 C4 C4 5B 32 00 00 00
090: 00 00 C2 22 00 68 63 27 1B 27 00 00 00 00 C4 32
0A0: 00 C8 C8 00 00 00 00 00 00 00 C5 32 00 C8 C8 0D
0B0: 00 00 00 00 00 00 C6 30 00 64 FD 00 00 00 00 00
0C0: 00 00 C7 32 00 C8 C8 06 00 00 00 00 00 00 C8 08
0D0: 00 64 FD 00 00 00 00 00 00 00 FE 32 00 01 01 FD
0E0: 02 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 0C 21 01 7B
170: 03 00 01 00 02 5F 05 00 00 00 00 00 00 00 00 00
180: 00 00 01 02 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 E0

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 33 C8 C8 00 00 00 00 00 00 00 00 03 15
010: 00 00 00 00 00 00 00 00 00 00 04 00 00 00 00 00
020: 00 00 00 00 00 00 05 8C 00 00 00 00 00 00 00 00
030: 00 00 07 00 C8 C8 00 00 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 00 00 00 00 00
050: 00 00 00 00 00 00 0B 00 00 00 00 00 00 00 00 00
060: 00 00 0C 00 00 00 00 00 00 00 00 00 00 00 BF 00
070: 00 00 00 00 00 00 00 00 00 00 C0 00 00 00 00 00
080: 00 00 00 00 00 00 C1 00 00 00 00 00 00 00 00 00
090: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C4 00
0A0: 00 00 00 00 00 00 00 00 00 00 C5 00 00 00 00 00
0B0: 00 00 00 00 00 00 C6 00 00 00 00 00 00 00 00 00
0C0: 00 00 C7 00 00 00 00 00 00 00 00 00 00 00 C8 00
0D0: 00 00 00 00 00 00 00 00 00 00 FE 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 E0


Dakujem

[Rudy]

Disk vykazuje nějaké podezřelé sektory a chyby v kontrolním součtu. Udělejte ještě ErrorScan HDTune: http://www.stahuj.centrum.cz/utility_a_ ... -tune-pro/ . Budou-li sektory v pořádku, budou všechna políčka zelená.

[piotr07]

Dobry den

Program nasiel 2 vadne sektory.


Da sa to nejak opravit?

Dakujem

[Rudy]

Disk má poškozené sektory. Je-li to možné, reklamujte.

[piotr07]

Dobry den

NB je uz po zaruke. Tak ze jedina moznot bude vymenit HDD ?

Diky

[Rudy]

Výměna disku je jediné čisté řešení. Můžete s pokusit ho přeformátovat. Je to ovšem spojeno s kompletním reinstalem.

[piotr07]

Dobry den

Dakujem za pomoc a tymto padom je moj problem vyrieseny.

Dakujem

[Rudy]

Nemáte zač!