Nejdou maily z poštovních klientů, prosím o kontrolu

[Jirkaokna]

Dobrý den, na pracovním počítači mně přestaly fungoval maily, jak přijímání tak odesílání. Zkoušel jsem to na více poštovních klientech a bohužel nejde. Na jiném počítači ten samý poštovní účet funguje normálně. Poštovní klient nemá žádnou snahu se připojit k serveru a stahovat zprávy, jen vždy vyhodí chybu

" (0x800408FC): Zadaný název serveru nebyl v síti nalezen (pravděpodobně je dočasně mimo provoz). Ověřte, zda jste připojeni online a zda je název serveru správný"

Nevím jestli to má souvislost, ale také se nemohu připojit ke stránkám co mají něco společného z Microsoftem, tzn. nejde BING.com, LIVE.com apod.

Zasílám ke kontrole LOG z hijakthis.

Děkuji moc za pomoc.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:52:31, on 9. 3. 2015
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.9600.17278)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
C:\Program Files (x86)\ASUS\Splendid\ColorUService.exe
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\WINDOWS\SysWOW64\ctfmon.exe
C:\Users\Jarmila Kaletová\AppData\Local\Microsoft\Windows\INetCache\IE\N46LN6RQ\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.seznam.cz/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: ExplorerBHO Class - {449D0D6E-2412-4E61-B68F-1CB625CD9E52} - C:\Program Files\Classic Shell\ClassicExplorer32.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: ClassicIEBHO Class - {EA801577-E6AD-4BD5-8F71-4BE0154331A4} - C:\Program Files\Classic Shell\ClassicIEDLL_32.dll
O3 - Toolbar: Classic Explorer Bar - {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer32.dll
O4 - HKLM\..\Run: [ASUSPRP] "C:\Program Files (x86)\ASUS\APRP\APRP.EXE"
O4 - HKLM\..\Run: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
O4 - HKLM\..\Run: [seznam-listicka-distribuce] "C:\Program Files (x86)\Seznam.cz\distribution\szninstall.exe" -s -d listicka 1 szn-software-listicka cz.seznam.software.autoupdate
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
O4 - HKLM\..\Run: [Print2PDF Print Monitor] "C:\Program Files (x86)\Software602\Print2PDF\Print2PDF.exe" /server
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [ADSK DLMSession] C:\Program Files (x86)\Common Files\Autodesk Shared\Autodesk Download Manager\DLMSession.exe
O4 - HKCU\..\Run: [BrowserChoice] "C:\Windows\BrowserChoice\browserchoice.exe" /run
O4 - HKCU\..\Run: [Autodesk Sync] C:\Program Files\Autodesk\Autodesk Sync\AdSync.exe
O4 - HKUS\S-1-5-18\..\Run: [Autodesk Sync] C:\Program Files\Autodesk\Autodesk Sync\AdSync.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Autodesk Sync] C:\Program Files\Autodesk\Autodesk Sync\AdSync.exe (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra button: (no name) - {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE_32.exe
O9 - Extra 'Tools' menuitem: Classic IE Settings - {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE_32.exe
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O10 - Broken Internet access because of LSP provider 'c:\program files (x86)\youtube accelerator\ytalsp.dll' missing
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: 602Updater (602XML Updater) - Software602 a.s. - C:\Program Files (x86)\Common Files\soft602\602updsvc\602updsvc.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)
O23 - Service: ASLDR Service (ASLDRService) - ASUSTek Computer Inc. - C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
O23 - Service: ASUS InstantOn Service (ASUS InstantOn) - ASUS - C:\Program Files (x86)\ASUS\ASUS InstantOn\InsOnSrv.exe
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - ASUS - C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
O23 - Service: Autodesk Content Service - Autodesk, Inc. - C:\Program Files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files (x86)\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
O23 - Service: Canon Driver Information Assist Service - CANON INC. - C:\Program Files\Canon\DIAS\CnxDIAS.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\WINDOWS\SysWow64\IntelCpHeciSvc.exe
O23 - Service: @oem10.inf,%WIN32_DPTF_PARTICIPANT_PROC_SERVICE_DISPLAY_NAME%;Intel(R) Dynamic Platform and Thermal Framework Processor Participant Service Application (DptfParticipantProcessorService) - Unknown owner - C:\WINDOWS\system32\DptfParticipantProcessorService.exe (file missing)
O23 - Service: @oem10.inf,%WIN32_DPTF_POLICY_CONFIGTDP_SERVICE_DISPLAY_NAME%;Intel(R) Dynamic Platform and Thermal Framework Config TDP Service Application (DptfPolicyConfigTDPService) - Unknown owner - C:\WINDOWS\system32\DptfPolicyConfigTDPService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: FlexNet Licensing Service 64 - Flexera Software LLC - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\WINDOWS\system32\IEEtwCollector.exe (file missing)
O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: Intel(R) ME Service - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: McAfee OOBE Service2 (McOobeSv2) - Unknown owner - C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe (file missing)
O23 - Service: McAfee Platform Services (mcpltsvc) - Unknown owner - C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe (file missing)
O23 - Service: McAfee PC Task Scheduler Service (McSchedulerSvc) - Unknown owner - C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\WINDOWS\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: uvnc_service - UltraVNC - C:\Program Files (x86)\uvnc bvba\UltraVNC\WinVNC.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 11739 bytes

[jamcz]

nedokazu jednoznacne urcit, ale to vypada na problem s resolvenim domenovych jmen na IP.

co Vam vrati prikaz
ipconfig /all

pripadne dalsi zajimave infomrace by mohl poskytnout prikaz
nslookup <mail.server>
a
nslookup <mail.server> 8.8.8.8

kde <mail.server> je jemeno toho Vaseho mailserveru (treba smtp.seznam.cz).

[Jirkaokna]

IPCONFIG:

Kód: Vybrat vše

 Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. Všechna práva vyhrazena.

C:\Users\Jarmila Kaletová>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : KaletováJarmila
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Mixed
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Připojení k místní síti* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Virtuální adaptér Microsoft Wi-Fi Direct
   Physical Address. . . . . . . . . : 16-FD-52-13-E0-DC
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Síť Ethernet:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Řadič Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 74-D0-2B-1D-DD-B8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::804:d2e7:7170:cec0%4(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.14(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 9. března 2015 13:31:19
   Lease Expires . . . . . . . . . . : 19. března 2015 13:36:03
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 259313707
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-1C-74-DF-74-D0-2B-1D-DD-B8

   DNS Servers . . . . . . . . . . . : 94.229.92.40
                                       94.229.92.30
   NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wi-Fi:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : mshome.net
   Description . . . . . . . . . . . : Adaptér bezdrátové sítě Qualcomm Atheros
AR9485
   Physical Address. . . . . . . . . : 24-FD-52-13-E0-DC
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{3C5AEF75-728C-4D42-99FF-02A130E9792A}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Připojení k místní síti* 8:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:891:3e5f:3f57:fef1(Prefe
rred)
   Link-local IPv6 Address . . . . . : fe80::891:3e5f:3f57:fef1%6(Preferred)
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 134217728
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-1C-74-DF-74-D0-2B-1D-DD-B8

   NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Jarmila Kaletová>

[Jirkaokna]

Ještě upřesnění,
na maily jsem zkoušel Outlook 2013, Microsoft Mail, Mozilla Thunderbird a ani jeden nemá snahu odeslat/příjmout, vždy to hned hodí chybu. Na jiném pc jde daný mailový účet v pohodě.

Nefunguje bing.com, windows.microsoft.com a ani další odkazy které jsou na těchto doménách.
Díky za pomoc

[jamcz]

a co Vam tedy vrati prikazy:

nslookup smtp.bing.com
a
nslookup smtp.bing.com 8.8.8.8

[Jirkaokna]

Kód: Vybrat vše

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. Všechna práva vyhrazena.

C:\Users\Jarmila Kaletová>nslookup smtp.bing.com
Server:  smtp.hnojniknet.cz
Address:  94.229.92.40

Non-authoritative answer:
Name:    a-0001.a-msedge.net
Address:  204.79.197.200
Aliases:  smtp.bing.com
          star-bing-com.a-0001.a-msedge.net


C:\Users\Jarmila Kaletová>

Kód: Vybrat vše

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. Všechna práva vyhrazena.

C:\Users\Jarmila Kaletová>nslookup smtp.bing.com 8.8.8.8
Server:  google-public-dns-a.google.com
Address:  8.8.8.8

Non-authoritative answer:
Name:    a-0001.a-msedge.net
Address:  204.79.197.200
Aliases:  smtp.bing.com
          star-bing-com.a-0001.a-msedge.net

[jamcz]

to znamena ze preklad adres (DNS) funguje.
jeste by bylo dobre zkontrolovat firewall - nektere antiviry maji integrovany vlastni fw a navic nektrere maji tendenci nacpat filtr do ssl spojeni.

s obema moznostma at Vam vsak poradi nekdo jiny na tomto foru, to uz je dalece nad ramec mych skromnych znalosti windows.