Nefunkční služba WbioSrvc

[Michael Bucha]

POPIS PROBLÉMU
Dobrý den, loni jsem si koupil notebook Lenovo ThinkPad Edge E540. Dodán byl se sytémem Windows 8.
Poté, co jsem upgradoval Service Packem na Windows 8.1, se kterým jsem teď rozhodně spokojenější,
zjistil jsem, že nefunguje čtečka otisků prstů, kterou jsem před upgradem používal pro rychlejší a bezpečnější přihlašování.

Ve správci zařízení lze čtečku zaregistrovat, mám i přímo z webu výrobce nainstalovaný ovladač od výrobce.
http://support.lenovo.com/us/en/product ... e-e540?c=1
Instalačka ovladače pro Windows 8 obsahuje i externí aplikaci Lenovo FingerPrint Manager.
Instalačka ovladače pro Windows 8.1, už externí aplikaci neposkytuje,
protože je už řízení přístupu integrováno do uživatelských nastavení systému.
Když se tam ale přes ty moderní Ovládací panely proklikám: Nastavení počítače → Účty → Možnosti přihlášení:
a u "Otisk prstu" zvolím "Přidat", nic se nestane. Tlačítko se zmáčkne, ale nic se neděje.
Oproti tomu když kliknu na "Přidat" u položek "Heslo", "Obrázkové heslo" nebo "PIN kód", vyskočí další možnosti a vše lze nastavit.
-----------------------------------------------------------------------------------------------------------


POKUSY O ŘEŠENÍ
Když jsem komunikoval s českým zastoupením firmy, říkali, že model pod Windows 8.1 testovali a nemají problém.
Když chci tedy čtečku používat, ale u mně nefunguje, poradili mi, že mám provést downgrade na Windows 8.
Pro mě je ale Windows 8 nepřijatelný systém a zároveň mám koupený notebook s hardwarem, za kterým jsem platil.
Čekám, že tedy budu mít Windows 8.1 a v něm funkční čtečku ostisků prstů.
Jenže jak na to? Bavil jsem se se spoustou lidí, hodně známých se mi na to dívalo, ale nikdo nedokázal poradit.

Až jednou jsem si ve Správci úloh prohlížel Služby a zaregistroval jsem tam, že služba "WbioSrvc" je ve stavu "Zastaveno".
Jde o službu popsanou v kolonce popis takto "Biometrická služba systému Windows", takže mi bylo jasné, kde bude problém.
Zkusil jsem teda nařídit spuštění, ale vyskočila hláška: Operaci se nepodařilo dokončit. Nepodařilo se zahájit závislou službu nebo skupinu.
Tímto tedy končí moje nápady a potřebal bych poradit, jak dál. Je vůbec správná domněnka, že čtečka nefunguje kvůli zastavené službě?
-----------------------------------------------------------------------------------------------------------




Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 01-02-2015
Ran by Jan (administrator) on LENOVO-E540 on 03-02-2015 22:22:14
Running from C:\Users\Jan\Desktop
Loaded Profiles: UpdatusUser & Jan (Available profiles: UpdatusUser & Jan & Administrator)
Platform: Windows 8.1 Pro (X64) OS Language: Čeština (Česká republika)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/33 ... scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Lenovo.) C:\Windows\System32\ibmpmsvc.exe
(Intel Corporation) C:\Windows\System32\igfxCUIService.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Lenovo Corporation) C:\Program Files\Lenovo\Communications Utility\AVControlCenter32.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
(Lenovo Corporation) C:\Program Files\Lenovo\Communications Utility\avfaudiosw.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
(Intel® Corporation) C:\Program Files\Intel\CAM\bin\CAMService.exe
(CHENGDU YIWO Tech Development Co., Ltd) C:\Program Files (x86)\EaseUS\Todo Backup\bin\Agent.exe
(Intel(R) Corporation) C:\Program Files\Intel\WiFi\bin\EvtEng.exe
(Condusiv Technologies) C:\Program Files\Condusiv Technologies\ExpressCache\ExpressCache.exe
(Intel(R) Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
() C:\Program Files\Intel\Intel(R) Smart Connect Technology Agent\iSCTAgent.exe
(Lenovo Group Limited) C:\Program Files\Lenovo\SettingsDependency\SettingsService.exe
(LENOVO INCORPORATED.) C:\Program Files\Lenovo\SystemAgent\SystemAgentService.exe
(Lenovo Group Limited) C:\Program Files\Lenovo\VIRTSCRL\lvvsst.exe
(Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\n360.exe
(Intel(R) Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
(Conexant Systems, Inc.) C:\Windows\SysWOW64\SASrv.exe
(Synaptics Incorporated) C:\Windows\System32\valWBFPolicyService.exe
(Intel® Corporation) C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
(Intel) C:\Program Files\Intel Corporation\Intel WiDi\BrcmSetSecurity.exe
(Lenovo Group Limited) C:\Program Files\Lenovo\HOTKEY\micmute.exe
(Lenovo Group Limited) C:\Program Files\Lenovo\HOTKEY\tphkload.exe
(Microsoft Corporation) C:\Windows\System32\dasHost.exe
() C:\Program Files (x86)\EaseUS\Todo Backup\bin\TodoBackupService.exe
(Microsoft Corporation) C:\Windows\System32\vds.exe
(Lenovo Group Limited) C:\Program Files (x86)\Lenovo\QuickControl\QuickControlService.exe
(Lenovo Group Limited) C:\Program Files\Lenovo\VIRTSCRL\virtscrl.exe
(Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\n360.exe
(Lenovo Group Limited) C:\Program Files (x86)\Lenovo\QuickControl\QuickControl.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Lenovo Group Limited) C:\Program Files\Lenovo\HOTKEY\tpnumlkd.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Lenovo Group Limited) C:\Program Files\Lenovo\HOTKEY\tposd.exe
(Lenovo Group Limited) C:\Program Files\Lenovo\HOTKEY\shtctky.exe
(Intel Corporation) C:\Windows\System32\igfxEM.exe
(Intel Corporation) C:\Windows\System32\igfxHK.exe
() C:\Windows\System32\igfxTray.exe
(Microsoft Corporation) C:\Windows\System32\SkyDrive.exe
(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Lenovo Group Limited) C:\Program Files\Lenovo\HOTKEY\extapsup.exe
(Lenovo.) C:\Windows\System32\TpShocks.exe
(Lenovo Group Limited) C:\Program Files\Lenovo\Password Manager\password_manager.exe
(Lenovo Group Limited) C:\Program Files (x86)\Lenovo\Password Manager\pwm_ie_helper_desktop.exe
(Lenovo Group Limited) C:\Program Files (x86)\Lenovo\Password Manager\pwm_ie_helper_metro.exe
(Lenovo Group Limited) C:\Program Files (x86)\Lenovo\Password Manager\password_manager.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Conexant Systems, Inc.) C:\Program Files\CONEXANT\cAudioFilterAgent\CAudioFilterAgent64.exe
(Motorola Solutions, Inc.) C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
(Motorola Solutions, Inc.) C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
() C:\Program Files\CONEXANT\ForteConfig\fmapp.exe
(Skype Technologies S.A.) C:\Program Files (x86)\Skype\Phone\Skype.exe
(Intel Corporation) C:\Program Files\Intel\Intel(R) Smart Connect Technology Agent\iSCTsysTray8.exe
(Vimicro) C:\Program Files (x86)\USB Camera\VM331STI.EXE
(Piriform Ltd) C:\Program Files\CCleaner\CCleaner64.exe
() C:\Program Files (x86)\EaseUS\TrayPopup\TrayTipAgent.exe
(CyberLink Corp.) C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
(CyberLink) C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
(Lenovo) C:\Program Files\Lenovo\Lenovo Solution Center\LSCNotify.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe
(LENOVO INCORPORATED.) C:\Program Files\Lenovo\QuickSnipService\QuickSnipService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
(Lenovo) C:\Program Files\Lenovo\QuickSnipService\QuickSnipInput.exe
(Lenovo) C:\Program Files\Lenovo\Lenovo Peer Connect\LenovoDiscoverySvc.exe
() C:\Program Files (x86)\Lenovo\LocationAware\loctaskmgr.exe
(NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
(Nero AG) C:\Program Files (x86)\Nero\Update\NASvc.exe
() C:\Program Files (x86)\Lenovo\LocationAware\lpdagent.exe
(Microsoft Corporation) C:\Windows\ImmersiveControlPanel\SystemSettings.exe
(Lenovo) C:\Program Files (x86)\ThinkPad\Utilities\PWMDBSVC.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Microsoft Corporation) C:\Windows\System32\WWAHost.exe
(forum.viry.cz) C:\Users\Jan\Desktop\FRSTLauncher.exe


==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [LenovoOptMouseUpdate] => C:\Program Files\Lenovo\HOTKEY\extapsup.exe [255480 2013-06-20] (Lenovo Group Limited)
HKLM\...\Run: [TpShocks] => C:\WINDOWS\system32\TpShocks.exe [555736 2014-09-18] (Lenovo.)
HKLM\...\Run: [LnvMobHotspotClient] => C:\Program Files\Lenovo\Lenovo Mobile Hotspot\MobileHotspotclient.exe [937928 2014-12-10] (Lenovo)
HKLM\...\Run: [LENOVO.TPKNRRES] => rundll32.exe "C:\Program Files\Lenovo\Communications Utility\LibStartStub.dll",AVStartupStub
HKLM\...\Run: [PasswordManager] => C:\Program Files\Lenovo\Password Manager\password_manager.exe [1792800 2014-10-21] (Lenovo Group Limited)
HKLM\...\Run: [BTMTrayAgent] => rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshellex.dll",TrayApp
HKLM\...\Run: [cAudioFilterAgent] => C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe [907480 2013-09-04] (Conexant Systems, Inc.)
HKLM\...\Run: [ForteConfig] => C:\Program Files\Conexant\ForteConfig\fmapp.exe [49056 2010-10-26] ()
HKLM\...\Run: [SmartAudio] => C:\Program Files\CONEXANT\SAII\SACpl.exe [1647616 2012-06-13] (Conexant Systems, Inc.)
HKLM-x32\...\Run: [331BigDog] => C:\Program Files (x86)\USB Camera\VM331STI.EXE [552960 2013-05-14] (Vimicro)
HKLM-x32\...\Run: [IMSS] => C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IMSS\PIconStartup.exe [134616 2013-09-16] (Intel Corporation)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1021128 2014-11-20] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [EaseUS TB Tray Agent] => C:\Program Files (x86)\EaseUS\TrayPopup\TrayTipAgent.exe [253960 2014-10-14] ()
Winlogon\Notify\igfxcui: igfxdev.dll [X]
HKU\S-1-5-21-2268427526-2148276325-141241930-1001\...\RunOnce: [WAB Migrate] => C:\Program Files\Windows Mail\wab.exe [516608 2014-10-29] (Microsoft Corporation)
HKU\S-1-5-21-2268427526-2148276325-141241930-1002\...\Run: [Skype] => C:\Program Files (x86)\Skype\Phone\Skype.exe [30877280 2014-12-11] (Skype Technologies S.A.)
HKU\S-1-5-21-2268427526-2148276325-141241930-1002\...\Run: [CCleaner Monitoring] => C:\Program Files\CCleaner\CCleaner64.exe [7404312 2015-01-20] (Piriform Ltd)
HKU\S-1-5-21-2268427526-2148276325-141241930-1002\...\MountPoints2: {0fd87bdb-a8ab-11e4-bea0-28d2446fa341} - "G:\WD SmartWare.exe" autoplay=true
AppInit_DLLs: C:\windows\system32\nvinitx.dll => C:\windows\system32\nvinitx.dll [184048 2013-12-26] (NVIDIA Corporation)
AppInit_DLLs: ,C:\WINDOWS\system32\nvinitx.dll => C:\WINDOWS\system32\nvinitx.dll [184048 2013-12-26] (NVIDIA Corporation)
AppInit_DLLs-x32: C:\WINDOWS\SysWOW64\nvinit.dll => C:\WINDOWS\SysWOW64\nvinit.dll [156256 2013-12-26] (NVIDIA Corporation)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\ISCTSystray.lnk
ShortcutTarget: ISCTSystray.lnk -> C:\Program Files\Intel\Intel(R) Smart Connect Technology Agent\iSCTsysTray8.exe (Intel Corporation)
ShellIconOverlayIdentifiers: [OverlayExcluded] -> {4433A54A-1AC8-432F-90FC-85F045CF383C} => C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: [OverlayPending] -> {F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225} => C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: [OverlayProtected] -> {476D0EA3-80F9-48B5-B70B-05E677C9C148} => C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: [SugarSyncBackedUp] -> {0C4A258A-3F3B-4FFF-80A7-9B3BEC139472} => No File
ShellIconOverlayIdentifiers: [SugarSyncPending] -> {62CCD8E3-9C21-41E1-B55E-1E26DFC68511} => No File
ShellIconOverlayIdentifiers: [SugarSyncRoot] -> {A759AFF6-5851-457D-A540-F4ECED148351} => No File
ShellIconOverlayIdentifiers: [SugarSyncShared] -> {1574C9EF-7D58-488F-B358-8B78C1538F51} => No File

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Local Page =
HKU\S-1-5-21-2268427526-2148276325-141241930-1002\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.seznam.cz/
HKU\S-1-5-21-2268427526-2148276325-141241930-1002\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://lenovo13-comm.msn.com/?pc=LNJB
HKU\S-1-5-21-2268427526-2148276325-141241930-1002\Software\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = http://www.lenovo.com/welcome/thinkpad
URLSearchHook: [S-1-5-21-2268427526-2148276325-141241930-1001] ATTENTION ==> Default URLSearchHook is missing.
SearchScopes: HKU\S-1-5-21-2268427526-2148276325-141241930-1002 -> DefaultScope {FA02B741-0CCD-42D9-B2A7-DA301C8E17B2} URL =
SearchScopes: HKU\S-1-5-21-2268427526-2148276325-141241930-1002 -> {FA02B741-0CCD-42D9-B2A7-DA301C8E17B2} URL =
BHO: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)
BHO: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Microsoft Corporation)
BHO: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
BHO-x32: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\coIEPlg.dll (Symantec Corporation)
BHO-x32: Norton Vulnerability Protection -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\IPS\IPSBHO.DLL (Symantec Corporation)
BHO-x32: Java(tm) Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\ssv.dll (Oracle Corporation)
BHO-x32: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Microsoft Corporation)
BHO-x32: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files (x86)\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
BHO-x32: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\jp2ssv.dll (Oracle Corporation)
Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\coIEPlg.dll (Symantec Corporation)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Handler: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Microsoft Corporation)
Handler-x32: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Microsoft Corporation)
Hosts: 127.0.0.1 activation.acronis.com
Tcpip\Parameters: [DhcpNameServer] 188.116.64.5 188.116.65.5

FireFox:
========
FF ProfilePath: C:\Users\Jan\AppData\Roaming\Mozilla\Firefox\Profiles\5zkay6r5.default
FF Homepage: hxxp://www.seznam.cz/
FF Plugin: @adobe.com/FlashPlayer -> C:\WINDOWS\system32\Macromed\Flash\NPSWF64_16_0_0_296.dll ()
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_16_0_0_296.dll ()
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=4.0.5 -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
FF Plugin-x32: @java.com/DTPlugin,version=11.31.2 -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=11.31.2 -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office15\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3528.0331 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @nokia.com/EnablerPlugin -> C:\Program Files (x86)\Nokia\Nokia Suite\npNokiaSuiteEnabler.dll ( )
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Extension: Firebug - C:\Users\Jan\AppData\Roaming\Mozilla\Firefox\Profiles\5zkay6r5.default\Extensions\firebug@software.joehewitt.com.xpi [2014-11-08]
FF Extension: Adblock Plus - C:\Users\Jan\AppData\Roaming\Mozilla\Firefox\Profiles\5zkay6r5.default\Extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi [2014-07-18]
FF Extension: No Name - C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}.xpi [2015-01-26]
FF HKLM-x32\...\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.0.2.1\coFFPlgn
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.0.2.1\coFFPlgn [2015-02-03]
FF HKU\S-1-5-21-2268427526-2148276325-141241930-1002\...\Firefox\Extensions: [{F74D5734-46F5-4B16-96F0-1E7FBF41B750}] - C:\Program Files (x86)\Lenovo\Password Manager\PWM Firefox Extension\2.0b12
FF Extension: ThinkVantage Password Manager - C:\Program Files (x86)\Lenovo\Password Manager\PWM Firefox Extension\2.0b12 [2014-07-20]

Chrome:
=======
CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM\...\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\Exts\Chrome.crx [2014-09-24]
CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM-x32\...\Chrome\Extension: [lpdfbkehegfmedglgemnhbnpmfmioggj] - No Path
CHR HKLM-x32\...\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\Exts\Chrome.crx [2014-09-24]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 AVControlCenter; C:\Program Files\Lenovo\Communications Utility\AVControlCenter32.exe [639944 2014-12-01] (Lenovo Corporation)
R2 BrcmSetSecurity; C:\Program Files\Intel Corporation\Intel WiDi\BrcmSetSecurity.exe [101536 2013-04-12] (Intel)
S3 BthHFSrv; C:\Windows\System32\BthHFSrv.dll [324608 2014-10-29] (Microsoft Corporation)
R2 c2cautoupdatesvc; C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [1390176 2014-07-14] (Microsoft Corporation)
R2 c2cpnrsvc; C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [1767520 2014-07-14] (Microsoft Corporation)
R2 CAMService; C:\Program Files\Intel\CAM\bin\CAMService.exe [1243344 2014-09-03] (Intel® Corporation)
R2 EaseUS Agent; C:\Program Files (x86)\EaseUS\Todo Backup\bin\Agent.exe [37384 2014-10-14] (CHENGDU YIWO Tech Development Co., Ltd)
R2 ExpressCache; C:\Program Files\Condusiv Technologies\ExpressCache\ExpressCache.exe [107792 2013-07-03] (Condusiv Technologies)
R2 igfxCUIService1.0.0.0; C:\Windows\system32\igfxCUIService.exe [329104 2014-10-03] (Intel Corporation)
R2 Intel(R) Capability Licensing Service Interface; C:\Program Files\Intel\iCLS Client\HeciServer.exe [747520 2013-08-27] (Intel(R) Corporation) [File not signed]
S3 Intel(R) Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [828376 2013-08-27] (Intel(R) Corporation)
R2 ISCTAgent; C:\Program Files\Intel\Intel(R) Smart Connect Technology Agent\iSCTAgent.exe [198120 2013-11-07] ()
S3 iumsvc; C:\Program Files (x86)\Intel\Intel(R) Update Manager\bin\iumsvc.exe [174368 2014-02-28] ()
R2 jhi_service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe [169432 2013-09-16] (Intel Corporation)
R2 Lenovo QuickSnip Service; C:\Program Files\lenovo\QuickSnipService\QuickSnipService.exe [219976 2013-06-05] (LENOVO INCORPORATED.)
R2 Lenovo Settings Service; C:\Program Files\Lenovo\SettingsDependency\SettingsService.exe [2017736 2014-12-09] (Lenovo Group Limited)
R2 Lenovo System Agent Service; C:\Program Files\lenovo\SystemAgent\SystemAgentService.exe [562504 2013-06-05] (LENOVO INCORPORATED.)
S3 LENOVO.TVTVCAM; C:\Program Files\Lenovo\Communications Utility\vcamsvc.exe [714696 2014-12-01] (Lenovo Corporation)
R2 Lenovo.VIRTSCRLSVC; C:\Program Files\LENOVO\VIRTSCRL\lvvsst.exe [115184 2014-07-08] (Lenovo Group Limited)
R2 lnvDiscoveryWinSvc; C:\Program Files\Lenovo\Lenovo Peer Connect\LenovoDiscoverySvc.exe [22576 2014-02-21] (Lenovo)
S3 LnvHotSpotSvc; C:\Program Files\Lenovo\Lenovo Mobile Hotspot\LnvHotSpotSvc.exe [474568 2014-12-10] (Lenovo)
R2 LocationTaskManager; C:\Program Files (x86)\Lenovo\LocationAware\loctaskmgr.exe [470472 2014-12-09] ()
S3 LSCWinService; C:\Program Files\Lenovo\Lenovo Solution Center\App\LSCWinService.exe [272776 2014-10-16] ()
S3 MyWiFiDHCPDNS; C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [265936 2014-10-29] ()
R2 N360; C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\N360.exe [265040 2014-09-21] (Symantec Corporation)
S2 QuickControlMasterSvc; C:\Program Files (x86)\Lenovo\QuickControl\QuickControlMasterSvc.exe [61232 2014-10-01] (Lenovo Group Limited)
R3 QuickControlService; C:\Program Files (x86)\Lenovo\QuickControl\QuickControlService.exe [328488 2014-10-01] (Lenovo Group Limited)
S3 SUService; C:\Program Files (x86)\Lenovo\System Update\SUService.exe [49648 2015-01-15] ()
R2 valWBFPolicyService; C:\Windows\system32\valWBFPolicyService.exe [49968 2015-01-29] (Synaptics Incorporated)
S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [368632 2014-09-22] (Microsoft Corporation)
S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23792 2014-09-22] (Microsoft Corporation)
R2 ZeroConfigService; C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [3818704 2014-10-29] (Intel® Corporation)
S2 CxAudMsg; No ImagePath
S2 nvsvc; No ImagePath

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R3 anvsnddrv; C:\Windows\system32\drivers\anvsnddrv.sys [33872 2011-11-28] (AnvSoft Inc.)
R1 BHDrvx64; C:\Program Files (x86)\Norton 360\NortonData\21.0.2.1\Definitions\BASHDefs\20150106.001\BHDrvx64.sys [1622744 2015-01-06] (Symantec Corporation)
S3 BthLEEnum; C:\Windows\system32\DRIVERS\BthLEEnum.sys [226304 2014-03-18] (Microsoft Corporation)
S3 btmaux; C:\Windows\system32\DRIVERS\btmaux.sys [140600 2014-03-26] (Motorola Solutions, Inc.)
R3 btmhsf; C:\Windows\system32\DRIVERS\btmhsf.sys [1424184 2014-04-22] (Motorola Solutions, Inc.)
R1 ccSet_N360; C:\Windows\system32\drivers\N360x64\1506000.020\ccSetx64.sys [162392 2014-02-21] (Symantec Corporation)
U3 dtscsidrv; C:\Windows\System32\Drivers\dtscsidrv.sys [309248 2014-10-29] (Disc Soft Ltd)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [487216 2014-12-11] (Symantec Corporation)
U3 EraserUtilDrv11411; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilDrv11411.sys [142640 2014-12-11] (Symantec Corporation)
R0 EUBKMON; C:\Windows\System32\drivers\EUBKMON.sys [48136 2014-10-14] ()
R1 excfs; C:\Windows\System32\DRIVERS\excfs.sys [25872 2013-07-03] (Condusiv Technologies)
R0 excsd; C:\Windows\System32\DRIVERS\excsd.sys [112912 2013-07-03] (Condusiv Technologies)
R3 ibtusb; C:\Windows\system32\DRIVERS\ibtusb.sys [192456 2014-05-30] (Intel Corporation)
R1 IDSVia64; C:\Program Files (x86)\Norton 360\NortonData\21.0.2.1\Definitions\IPSDefs\20150130.001\IDSvia64.sys [668888 2015-01-12] (Symantec Corporation)
R3 ikbevent; C:\Windows\system32\DRIVERS\ikbevent.sys [21408 2013-08-08] ()
R3 imsevent; C:\Windows\system32\DRIVERS\imsevent.sys [21920 2013-08-08] ()
R3 INETMON; C:\Windows\System32\Drivers\INETMON.sys [29088 2013-08-07] ()
R0 IntelHSWPcc; C:\Windows\System32\drivers\IntelPcc.sys [77456 2013-08-19] (Intel Corporation)
R3 ISCT; C:\Windows\System32\drivers\ISCTD64.sys [46568 2013-08-07] ()
R3 LnvHIDHW; C:\Windows\System32\drivers\LnvHIDHW.sys [29496 2014-04-07] (Lenovo)
R3 MEIx64; C:\Windows\system32\DRIVERS\TeeDriverx64.sys [99288 2013-09-16] (Intel Corporation)
R3 NAVENG; C:\Program Files (x86)\Norton 360\NortonData\21.0.2.1\Definitions\VirusDefs\20150202.034\ENG64.SYS [129752 2015-01-20] (Symantec Corporation)
R3 NAVEX15; C:\Program Files (x86)\Norton 360\NortonData\21.0.2.1\Definitions\VirusDefs\20150202.034\EX64.SYS [2137304 2015-01-20] (Symantec Corporation)
R3 NETwNb64; C:\Windows\system32\DRIVERS\Netwbw02.sys [3482600 2014-11-17] (Intel Corporation)
S3 NETwNe64; C:\Windows\system32\DRIVERS\Netwew02.sys [4649440 2013-06-18] (Intel Corporation)
R3 RTSPER; C:\Windows\system32\DRIVERS\RtsPer.sys [418008 2013-06-24] (Realsil Semiconductor Corporation)
R3 SmbDrvI; C:\Windows\system32\DRIVERS\Smb_driver_Intel.sys [33008 2014-11-11] (Synaptics Incorporated)
R1 SMIDriver; C:\Windows\System32\drivers\smi.sys [19760 2014-07-21] (Windows (R) Win 7 DDK provider)
R0 sptd; C:\Windows\System32\Drivers\sptd.sys [386680 2014-10-29] (Duplex Secure Ltd.)
R3 SRTSP; C:\Windows\System32\Drivers\N360x64\1506000.020\SRTSP64.SYS [876248 2014-08-26] (Symantec Corporation)
R1 SRTSPX; C:\Windows\system32\drivers\N360x64\1506000.020\SRTSPX64.SYS [37592 2014-08-26] (Symantec Corporation)
R0 SymDS; C:\Windows\System32\drivers\N360x64\1506000.020\SYMDS64.SYS [493656 2013-08-01] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\drivers\N360x64\1506000.020\SYMEFA64.SYS [1148120 2014-03-04] (Symantec Corporation)
S0 SymELAM; C:\Windows\System32\drivers\N360x64\1506000.020\SymELAM.sys [23568 2013-08-01] (Symantec Corporation)
R3 SymEvent; C:\WINDOWS\system32\Drivers\SYMEVENT64x86.SYS [177752 2014-07-20] (Symantec Corporation)
R1 SymIRON; C:\Windows\system32\drivers\N360x64\1506000.020\Ironx64.SYS [266968 2014-08-06] (Symantec Corporation)
R1 SymNetS; C:\Windows\System32\Drivers\N360x64\1506000.020\SYMNETS.SYS [593112 2014-02-18] (Symantec Corporation)
R3 usb3Hub; C:\Windows\System32\drivers\usb3Hub.sys [207256 2013-04-12] (Windows (R) Win 7 DDK provider)
R3 vm331avs; C:\Windows\System32\Drivers\vm331avs.sys [1065344 2013-09-11] (Vimicro Corporation)
S3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114496 2014-09-22] (Microsoft Corporation)
R3 WUDFWpdComp; C:\Windows\system32\DRIVERS\WUDFRd.sys [226304 2014-10-29] (Microsoft Corporation)

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)


==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-02-03 22:22 - 2015-02-03 22:22 - 00026500 _____ () C:\Users\Jan\Desktop\FRST.txt
2015-02-03 22:21 - 2015-02-03 22:22 - 00000000 ____D () C:\FRST
2015-02-03 22:21 - 2015-02-03 22:21 - 00000000 ___SH () C:\DkHyperbootSync
2015-02-03 22:18 - 2015-02-03 22:20 - 00112640 _____ (forum.viry.cz) C:\Users\Jan\Desktop\FRSTLauncher.exe
2015-02-03 22:17 - 2015-02-03 22:17 - 02131456 _____ (Farbar) C:\Users\Jan\Desktop\FRST64.exe
2015-02-03 21:24 - 2015-02-03 21:24 - 00000000 ____D () C:\SWTOOLS
2015-02-03 20:59 - 2015-02-03 20:59 - 00000121 _____ () C:\WINDOWS\SynInst.log
2015-02-03 20:49 - 2015-02-03 20:49 - 00001099 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Intel® WiFi HotSpot Assistant.lnk
2015-02-03 20:49 - 2015-02-03 20:49 - 00000000 ____D () C:\Program Files\Common Files\Intel
2015-02-03 20:49 - 2015-02-03 20:49 - 00000000 ____D () C:\Program Files (x86)\Cisco
2015-02-03 20:48 - 2015-02-03 20:48 - 00008832 _____ () C:\WINDOWS\DPINST.LOG
2015-02-03 20:34 - 2015-02-03 21:00 - 00000000 ____D () C:\WINDOWS\LastGood
2015-02-03 18:42 - 2015-02-03 19:06 - 00011320 _____ () C:\WINDOWS\PFRO.log
2015-02-03 18:28 - 2015-02-03 18:28 - 00000000 ____D () C:\ProgramData\Weskysoft
2015-02-03 18:22 - 2015-02-03 18:22 - 00000000 ____D () C:\Program Files (x86)\DLLSuite
2015-02-03 11:24 - 2015-02-03 11:24 - 00013312 ___SH () C:\Users\Jan\Downloads\Thumbs.db
2015-02-03 11:23 - 2015-02-03 11:23 - 11478790 _____ () C:\Users\Jan\Desktop\Karel Gola.bmp
2015-02-02 18:57 - 2015-02-03 22:00 - 00018711 _____ () C:\WINDOWS\setupact.log
2015-02-02 18:57 - 2015-02-03 21:49 - 00299845 _____ () C:\WINDOWS\WindowsUpdate.log
2015-02-02 18:57 - 2015-02-02 18:57 - 00000000 _____ () C:\WINDOWS\setuperr.log
2015-02-02 09:48 - 2015-02-02 09:48 - 00054274 _____ () C:\Users\Jan\Desktop\prilohy_41104.zip
2015-02-01 13:02 - 2015-02-03 19:05 - 00002212 _____ () C:\WINDOWS\system32\ASOROSet.bin
2015-02-01 13:02 - 2015-02-03 19:03 - 00000000 ____D () C:\WINDOWS\system32\config\RCCBakup
2015-02-01 12:58 - 2015-02-03 19:32 - 00000000 ____D () C:\Users\Jan\AppData\Roaming\Solvusoft
2015-02-01 12:58 - 2012-10-15 17:02 - 00019888 _____ (solvusoft) C:\WINDOWS\system32\roboot64.exe
2015-02-01 11:31 - 2015-02-01 11:31 - 00000000 ____D () C:\WINDOWS\LastGood.Tmp
2015-01-31 19:55 - 2015-01-31 19:56 - 00000000 ____D () C:\Users\Jan\Desktop\Pohovky mp3
2015-01-31 17:50 - 2009-03-17 09:07 - 00000000 ____D () C:\Users\Jan\Desktop\AUDIO_TS
2015-01-31 17:46 - 2015-01-31 17:46 - 00000000 ____D () C:\Users\Jan\Desktop\foto
2015-01-31 17:41 - 2015-01-31 17:49 - 00000000 ____D () C:\Users\Jan\Desktop\VIDEO_TS
2015-01-31 17:37 - 2015-01-31 17:53 - 00000000 ____D () C:\Users\Jan\Desktop\KINO
2015-01-31 06:55 - 2015-01-31 06:55 - 00000840 _____ () C:\Users\Jan\AppData\Local\recently-used.xbel
2015-01-30 21:46 - 2015-01-30 22:13 - 00000000 ____D () C:\Users\Jan\AppData\Roaming\Subtitle Edit
2015-01-30 21:46 - 2015-01-30 21:46 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Subtitle Edit
2015-01-30 21:46 - 2015-01-30 21:46 - 00000000 ____D () C:\Program Files (x86)\Subtitle Edit
2015-01-29 11:39 - 2015-01-29 11:39 - 03655472 _____ (Synaptics Incorporated) C:\WINDOWS\system32\vcsAPIFORWBF.dll
2015-01-29 11:39 - 2015-01-29 11:39 - 00049968 _____ (Synaptics Incorporated) C:\WINDOWS\system32\valWBFPolicyService.exe
2015-01-29 11:39 - 2015-01-29 11:39 - 00031744 _____ (Synaptics Incorporated) C:\WINDOWS\system32\LenovoSysCheck.dll
2015-01-29 09:26 - 2015-01-29 09:26 - 00267229 _____ () C:\Users\Jan\Desktop\prilohy_40942.zip
2015-01-29 03:24 - 2015-01-29 03:24 - 00000000 ____D () C:\Users\Jan\AppData\Local\4kdownload.com
2015-01-29 03:22 - 2015-01-29 03:24 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\4K Download
2015-01-29 03:22 - 2015-01-29 03:22 - 00000000 ____D () C:\Program Files (x86)\4KDownload
2015-01-28 23:31 - 2015-01-28 23:31 - 00000000 ____D () C:\Users\Jan\.dvdcss
2015-01-28 20:30 - 2015-02-03 18:46 - 00000000 ____D () C:\Users\Jan\AppData\Roaming\uTorrent
2015-01-28 20:23 - 2015-01-28 20:23 - 00000000 ____D () C:\Users\Jan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\uTorrent
2015-01-28 20:16 - 2015-01-28 20:20 - 00000000 ____D () C:\Users\Jan\AppData\Local\NPE
2015-01-28 20:01 - 2015-01-28 20:01 - 00000000 ____D () C:\Users\Jan\Documents\Any Video Converter Ultimate
2015-01-28 20:00 - 2011-11-28 14:51 - 00033872 _____ (AnvSoft Inc.) C:\WINDOWS\system32\Drivers\anvsnddrv.sys
2015-01-28 19:43 - 2015-01-28 19:43 - 00000000 ____D () C:\Users\Public\Documents\Baidu
2015-01-28 19:43 - 2015-01-28 19:43 - 00000000 ____D () C:\Users\Jan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\FormatFactory
2015-01-28 19:43 - 2015-01-28 19:43 - 00000000 ____D () C:\ProgramData\Baidu
2015-01-28 19:42 - 2015-01-28 19:42 - 00000000 ____D () C:\Program Files (x86)\FreeTime
2015-01-26 22:58 - 2015-01-27 09:20 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox
2015-01-26 22:05 - 2015-01-26 22:05 - 00265437 _____ () C:\Users\Jan\Desktop\prilohy_40782.zip
2015-01-25 21:34 - 2015-01-26 09:26 - 00000000 ____D () C:\Users\Jan\Desktop\Základy učednictví
2015-01-25 21:17 - 2015-01-25 21:17 - 00007597 _____ () C:\Users\Jan\AppData\Local\Resmon.ResmonCfg
2015-01-25 20:02 - 2014-04-07 17:02 - 00029496 _____ (Lenovo) C:\WINDOWS\system32\Drivers\LnvHIDHW.sys
2015-01-25 20:01 - 2015-01-25 20:01 - 00000000 ____D () C:\Users\Jan\AppData\Roaming\Innovative Solutions
2015-01-25 20:00 - 2015-01-25 20:00 - 00000000 ____D () C:\Users\Jan\AppData\Local\Innovative Solutions
2015-01-14 08:36 - 2014-12-19 07:26 - 00140800 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\mrxdav.sys
2015-01-14 08:36 - 2014-12-12 03:04 - 00087040 _____ (Microsoft Corporation) C:\WINDOWS\system32\TSWbPrxy.exe
2015-01-14 08:36 - 2014-12-12 01:51 - 00075776 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\ahcache.sys
2015-01-14 08:36 - 2014-12-09 02:50 - 00225280 _____ (Microsoft Corporation) C:\WINDOWS\system32\profsvc.dll
2015-01-14 08:36 - 2014-12-06 04:17 - 00360448 _____ (Microsoft Corporation) C:\WINDOWS\system32\ncsi.dll
2015-01-14 08:36 - 2014-12-06 02:41 - 00391680 _____ (Microsoft Corporation) C:\WINDOWS\system32\nlasvc.dll
2015-01-14 08:35 - 2014-12-08 20:42 - 00535640 _____ (Microsoft Corporation) C:\WINDOWS\system32\wer.dll
2015-01-14 08:35 - 2014-12-08 20:42 - 00531616 _____ (Microsoft Corporation) C:\WINDOWS\system32\ci.dll
2015-01-14 08:35 - 2014-12-08 20:42 - 00448792 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wer.dll
2015-01-14 08:35 - 2014-12-08 20:42 - 00413248 _____ (Microsoft Corporation) C:\WINDOWS\system32\Faultrep.dll
2015-01-14 08:35 - 2014-12-08 20:42 - 00372408 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Faultrep.dll
2015-01-14 08:35 - 2014-12-08 20:42 - 00108944 _____ (Microsoft Corporation) C:\WINDOWS\system32\EncDump.dll
2015-01-14 08:35 - 2014-12-08 20:42 - 00038264 _____ (Microsoft Corporation) C:\WINDOWS\system32\WerFaultSecure.exe
2015-01-14 08:35 - 2014-12-08 20:42 - 00033584 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WerFaultSecure.exe
2015-01-14 08:35 - 2014-12-06 02:35 - 00229888 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioEndpointBuilder.dll
2015-01-06 17:42 - 2015-01-06 17:42 - 00000000 ____D () C:\Users\Jan\AppData\Local\Symbian-Toys.com
2015-01-06 17:21 - 2015-01-06 21:09 - 00000000 ____D () C:\WINDOWS\Minidump
2015-01-06 17:04 - 2015-01-06 17:04 - 00000000 ____D () C:\Users\Jan\Documents\Nokia Suite
2015-01-06 16:53 - 2015-01-06 16:53 - 00000000 ____H () C:\WINDOWS\system32\Drivers\Msft_User_wpdcomp_01_11_00.Wdf
2015-01-04 18:45 - 2015-01-04 18:45 - 00000000 ____D () C:\Users\Jan\Documents\Moje přijaté soubory

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-02-03 22:21 - 2014-07-18 21:22 - 00000000 ____D () C:\Users\Jan\AppData\Roaming\Skype
2015-02-03 22:11 - 2014-10-17 21:37 - 00004972 _____ () C:\WINDOWS\System32\Tasks\Microsoft Office 15 Sync Maintenance for LENOVO-E540-Jan Lenovo-E540
2015-02-03 22:05 - 2014-07-19 21:48 - 00000914 _____ () C:\WINDOWS\Tasks\Adobe Flash Player Updater.job
2015-02-03 22:00 - 2013-08-22 16:36 - 00000000 ____D () C:\WINDOWS\system32\sru
2015-02-03 21:55 - 2014-07-18 12:11 - 00003596 _____ () C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-2268427526-2148276325-141241930-1002
2015-02-03 21:55 - 2014-03-18 16:33 - 01745984 _____ () C:\WINDOWS\system32\PerfStringBackup.INI
2015-02-03 21:55 - 2014-03-18 15:54 - 00739924 _____ () C:\WINDOWS\system32\perfh005.dat
2015-02-03 21:55 - 2014-03-18 15:54 - 00151610 _____ () C:\WINDOWS\system32\perfc005.dat
2015-02-03 21:51 - 2014-07-18 14:01 - 00000000 ____D () C:\Users\Jan\AppData\Local\CrashDumps
2015-02-03 21:50 - 2014-07-18 17:43 - 00000000 __RDO () C:\Users\Jan\OneDrive
2015-02-03 21:50 - 2014-07-18 11:57 - 00000290 _____ () C:\Users\Jan\AppData\Local\RegisteredPackageInformation.xml
2015-02-03 21:50 - 2014-07-10 07:51 - 00000000 ____D () C:\ProgramData\Validity
2015-02-03 21:50 - 2013-08-22 15:45 - 00000006 ____H () C:\WINDOWS\Tasks\SA.DAT
2015-02-03 21:50 - 2013-08-22 14:25 - 01310720 ___SH () C:\WINDOWS\system32\config\BBI
2015-02-03 21:49 - 2014-07-18 13:21 - 06381242 _____ () C:\Users\Public\CAFADEBUG.log
2015-02-03 21:49 - 2013-08-22 16:36 - 00000000 ____D () C:\WINDOWS\system32\WinBioPlugIns
2015-02-03 21:40 - 2014-07-18 16:45 - 00000000 ____D () C:\Program Files\Synaptics
2015-02-03 20:59 - 2014-12-29 18:08 - 00000000 ____D () C:\ProgramData\Synaptics
2015-02-03 20:58 - 2014-07-10 07:50 - 00000000 ____D () C:\WINDOWS\System32\Tasks\TVT
2015-02-03 20:49 - 2014-07-20 10:15 - 00000000 ____D () C:\ProgramData\Package Cache
2015-02-03 20:49 - 2014-07-18 16:45 - 00000000 ____D () C:\Program Files\Intel
2015-02-03 20:49 - 2014-07-10 07:34 - 00000000 ____D () C:\ProgramData\Intel
2015-02-03 20:49 - 2014-07-10 07:33 - 00000000 ____D () C:\Program Files (x86)\Intel
2015-02-03 20:34 - 2014-07-10 08:06 - 00000000 ____D () C:\ProgramData\Lenovo
2015-02-03 20:31 - 2014-07-10 07:48 - 00000000 ___HD () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Lenovo ThinkVantage Tools
2015-02-03 20:31 - 2014-07-10 07:48 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Lenovo
2015-02-03 20:31 - 2014-07-10 07:37 - 00000000 ____D () C:\Program Files (x86)\Lenovo
2015-02-03 19:06 - 2014-07-18 16:53 - 00000000 ____D () C:\Users\Jan
2015-02-03 19:05 - 2013-08-22 14:25 - 83361792 _____ () C:\WINDOWS\system32\config\SOFTWARE.bak
2015-02-03 19:05 - 2013-08-22 14:25 - 14680064 _____ () C:\WINDOWS\system32\config\SYSTEM.bak
2015-02-03 19:05 - 2013-08-22 14:25 - 00028672 _____ () C:\WINDOWS\system32\config\SECURITY.bak
2015-02-03 19:04 - 2013-08-22 14:25 - 00036864 _____ () C:\WINDOWS\system32\config\SAM.bak
2015-02-03 18:45 - 2013-08-22 14:25 - 00262144 ___SH () C:\WINDOWS\system32\config\ELAM
2015-02-03 18:07 - 2014-07-18 21:29 - 00003974 _____ () C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{DD148CF6-B19E-41E2-A70A-CBE0DCB736DF}
2015-02-03 07:25 - 2014-11-27 14:19 - 01326592 ___SH () C:\Users\Jan\Desktop\Thumbs.db
2015-02-02 09:58 - 2014-07-18 11:56 - 00000000 ____D () C:\Users\Jan\AppData\Local\Packages
2015-02-01 15:18 - 2013-08-22 16:36 - 00000000 ____D () C:\WINDOWS\rescache
2015-02-01 11:29 - 2013-08-22 16:36 - 00000000 ___RD () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Accessories
2015-02-01 11:29 - 2013-08-22 16:36 - 00000000 ____D () C:\WINDOWS\PolicyDefinitions
2015-02-01 11:29 - 2012-07-26 08:59 - 00000000 ____D () C:\WINDOWS\CbsTemp
2015-02-01 09:44 - 2013-08-22 16:36 - 00000000 ____D () C:\WINDOWS\AppReadiness
2015-01-31 19:35 - 2014-07-19 00:55 - 00000000 ____D () C:\Users\Jan\AppData\Roaming\vlc
2015-01-31 17:51 - 2014-12-19 15:31 - 00000000 ____D () C:\Users\Jan\AppData\Roaming\dvdcss
2015-01-31 06:56 - 2014-11-26 19:04 - 00000000 ____D () C:\Users\Jan\.gimp-2.8
2015-01-31 06:55 - 2014-11-26 19:09 - 00000000 ____D () C:\Users\Jan\AppData\Local\gtk-2.0
2015-01-30 19:09 - 2014-07-18 13:26 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service
2015-01-28 20:16 - 2014-07-10 07:58 - 00000000 ____D () C:\ProgramData\Norton
2015-01-28 20:08 - 2014-07-19 00:49 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Freemake
2015-01-28 20:08 - 2014-07-19 00:49 - 00000000 ____D () C:\ProgramData\Freemake
2015-01-28 20:00 - 2014-12-10 20:15 - 00000000 ____D () C:\Users\Jan\AppData\Roaming\AnvSoft
2015-01-28 20:00 - 2014-12-10 20:15 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AnvSoft
2015-01-28 20:00 - 2014-12-10 20:15 - 00000000 ____D () C:\Program Files (x86)\AnvSoft
2015-01-28 19:57 - 2014-11-26 19:02 - 00098216 _____ (Oracle Corporation) C:\WINDOWS\SysWOW64\WindowsAccessBridge-32.dll
2015-01-28 19:57 - 2014-11-26 19:02 - 00000000 ____D () C:\ProgramData\Oracle
2015-01-28 19:57 - 2014-11-26 19:01 - 00000000 ____D () C:\Program Files (x86)\Java
2015-01-28 19:55 - 2014-07-18 23:59 - 00000000 ____D () C:\Program Files\CCleaner
2015-01-25 21:12 - 2014-07-10 07:48 - 00000000 ____D () C:\WINDOWS\System32\Tasks\Lenovo
2015-01-25 20:01 - 2013-08-22 16:36 - 00000000 __RSD () C:\WINDOWS\Media
2015-01-25 09:05 - 2014-07-19 21:48 - 00003802 _____ () C:\WINDOWS\System32\Tasks\Adobe Flash Player Updater
2015-01-24 21:20 - 2013-08-22 16:38 - 00714720 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerApp.exe
2015-01-24 21:20 - 2013-08-22 16:38 - 00106976 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl
2015-01-16 15:28 - 2014-07-18 12:55 - 00000000 ____D () C:\WINDOWS\system32\MRT
2015-01-16 15:25 - 2013-08-22 16:36 - 00000000 ____D () C:\WINDOWS\system32\NDF
2015-01-16 15:24 - 2014-07-18 12:54 - 113365784 _____ (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe
2015-01-16 01:53 - 2014-07-18 21:22 - 00000000 ___RD () C:\Program Files (x86)\Skype
2015-01-16 01:53 - 2014-07-18 21:22 - 00000000 ____D () C:\ProgramData\Skype
2015-01-06 20:42 - 2014-12-29 18:14 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Nokia
2015-01-06 20:40 - 2014-07-19 01:00 - 00000000 ____D () C:\Program Files (x86)\Nokia
2015-01-06 20:37 - 2014-07-10 07:37 - 00000000 ___HD () C:\Program Files (x86)\InstallShield Installation Information
2015-01-06 20:37 - 2013-08-22 15:44 - 00491000 _____ () C:\WINDOWS\system32\FNTCACHE.DAT
2015-01-06 20:33 - 2013-08-22 16:36 - 00000000 ____D () C:\WINDOWS\Registration
2015-01-06 18:10 - 2014-07-19 01:01 - 00000000 ____D () C:\ProgramData\Nokia
2015-01-06 18:10 - 2014-07-18 11:56 - 00000000 ____D () C:\Users\Jan\AppData\Local\VirtualStore
2015-01-06 16:53 - 2014-07-19 01:01 - 00000000 ____D () C:\Users\Jan\AppData\Roaming\PC Suite

==================== Files in the root of some directories =======

2014-07-18 11:57 - 2014-08-25 10:14 - 0010496 _____ () C:\Users\Jan\AppData\Roaming\AbsoluteReminder.xml
2014-08-02 23:32 - 2014-08-25 10:13 - 0076976 _____ () C:\Users\Jan\AppData\Roaming\LoJackSetup.exe
2015-01-31 06:55 - 2015-01-31 06:55 - 0000840 _____ () C:\Users\Jan\AppData\Local\recently-used.xbel
2014-07-18 11:57 - 2015-02-03 21:50 - 0000290 _____ () C:\Users\Jan\AppData\Local\RegisteredPackageInformation.xml
2015-01-25 21:17 - 2015-01-25 21:17 - 0007597 _____ () C:\Users\Jan\AppData\Local\Resmon.ResmonCfg
2014-08-25 10:26 - 2014-08-25 10:43 - 6339968 _____ (Absolute Software Corp.) C:\Users\Jan\AppData\Local\Setup.exe
2014-07-01 23:25 - 2014-07-01 23:25 - 0000003 _____ () C:\ProgramData\AbsoluteNotifier.txt
2014-07-10 07:49 - 2014-07-10 07:49 - 0000000 ____H () C:\ProgramData\DP45977C.lfl
2014-07-10 07:54 - 2014-07-10 07:54 - 0000107 _____ () C:\ProgramData\{324F76CC-D8DD-4D87-B77D-D4AF5E1AA7B3}.log
2014-07-10 07:52 - 2014-07-10 07:53 - 0000105 _____ () C:\ProgramData\{40BF1E83-20EB-11D8-97C5-0009C5020658}.log
2014-07-10 07:53 - 2014-07-10 07:54 - 0000110 _____ () C:\ProgramData\{B7A0CE06-068E-11D6-97FD-0050BACBF861}.log
2014-07-10 07:54 - 2014-07-10 07:54 - 0000115 _____ () C:\ProgramData\{D6E853EC-8960-4D44-AF03-7361BB93227C}.log

Files to move or delete:
====================
C:\Users\Jan\googleupdatesetup.exe


==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2015-02-03 07:48




===***===***===***=== Extract of Additional scan result of Farbar Recovery Scan Tool ===***===***===***===

==================== Drive and Memory info ===================

Drive c: (Místní disk) (Fixed) (Total:915.25 GB) (Free:857.31 GB) NTFS ==>[System with boot components (obtained from reading drive)]

Available physical RAM: 6314.58 MB
Total physical RAM: 10130.58 MB
Percentage of memory in use: 37%

==================== MBR and Partition Table ==================

2014-10-28 21:02 - 2014-10-14 09:46 - 00193032 _____ () C:\Program Files (x86)\EaseUS\Todo Backup\bin\EmailBackupSize.dll
Disk: 0 (Size: 931.5 GB) (Disk ID: AF6E7F26)
Disk: 1 (Size: 14.9 GB) (Disk ID: AF6E7EDF)

==================== Scheduled Tasks (whitelisted) ==================

Task: C:\WINDOWS\Tasks\Adobe Flash Player Updater.job => C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

==================== Alternate Data Streams (whitelisted) ==================

AlternateDataStreams: C:\Users\Jan\OneDrive:ms-properties
AlternateDataStreams: C:\Users\Jan\OneDrive.old:ms-properties

==================== Security Center ==================

AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: Norton 360 (Disabled - Up to date) {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
AS: Norton 360 (Enabled - Up to date) {631E4324-D31C-783F-EC5C-35AD42B18466}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Norton 360 (Disabled) {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}



===***===***===***=== Supplementary Scan createdy by FRSTLauncher ===***===***===***===
Posledni aktualizace FRSTLauncheru: 25_11_2013 (01)
Posledni aktualizace Modifikacniho skriptu: 30_09_2013 (01)


***** Velikost "Plochy" *****

Velikost slozky "C:\Users\Jan\Desktop" je 6588 MB.


***** Startup Programs *****


***** Firewall rules *****

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
EnableFirewall REG_DWORD 0x1
DisableNotifications REG_DWORD 0x0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
EnableFirewall REG_DWORD 0x1
DisableNotifications REG_DWORD 0x0

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]


***** System Restore *****

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"Generalize_DisableSR"=dword:00000000


==================== End Of Log ==============================

[caRrrnifex.]

Zdravím,

tuhle situaci znám všechny servisní střediska, zdá se, postupují stejně - u nás všechno na 8.1 funguje, přesto radíme downgrade zpět na 8, v horším případě vás odkážou na Microsoft, který vše elegantně přehodí zpět na výrobce ntb OS správně nekomunikuje s ovladačem čtečky, nefunkčnost je mj. způsobena zastavenou službou

1. dejte prosím logy z Prohlížeče událostí - systémová i aplikační část
2. odinstalujte Norton 360 přes Programy a funkce, pak použijte Norton Removal Tool
3. zkontrolujte, že je odinstalovaný program Finger Print Manager
4. ve Správci zařízení odeberte čtečku otisků prstů (povolte odebrání ovladačů při odinstalaci) --> restart pc
5. spustit Příkazový řádek Jako správce --> vložit a potvrdit příkaz: Dism /Online /Cleanup-Image /RestoreHealth --> počkat na dokončení --> restart pc
6. na disku byste měl mít původní ovladače pro čtečku otisků (pravděpodobně umístění C:\Swtools\...) --> nainstalujte původní ovladače --> restart pc --> zkusit otisk v Nastavení počítače --> Účty --> Možnosti přihlášení --> Otisk prstu

[Michael Bucha]

Dobrý den. Díky, že jste se tohoto problému ujal. Můžu se zeptat, mám otevřený Prohlížeč událostí, ale jak získám nějaké logy?
A proč mám odinstalovávat Norton 360? Jde o placený antivirus. V současnosti je hodnocen jako jeden z nejlepších vůbec.
Používám ho i pro zálohování, atd. A také který z ovladačů mám po dokončení procesu nainstalovat?
Ten pro W8 s externí aplikací FingerPrint Manager, nebo pro W8.1?

[Michael Bucha]

Narazil jsem na problém. Ani po opakovaných restartech nelze uplatnit Dism /Online /Cleanup-Image /RestoreHealth.
Zkoušel jsem Také Dism /Online /Cleanup-Image /ScanHealth a skutečně, něco je poškozené, ale je to vyhodnoceno jako opravitelné.

Chyba, která se při pokusu o opravu objeví: 0x800F0906
Zdrojové soubory se nepodařilo stáhnout. Pomocí možnosti Zdroj určete umístění souborů, které jsou zapotřebí k obnovení komponenty. Další informace o určení zdrojového umístění najdete na adrese http://go.microsoft.com/fwlink/?LinkId=243077. Soubor protokolu DISM se nachází v umístění C:\Windows\Logs\DISM\dism.log.

Zasílám tedy onen soubor dism.log

[caRrrnifex.]

logy z Prohlížeče událostí: kombinace kláves "Windows+X" --> spustit Příkazový řádek (správce) --> zadat a potvrdit enter: eventvwr.msc --> vlevo rozbalit Protokoly systému Windows --> pravé tl. na Systém --> Uložit všechny události jako... --> soubor pojmenovat jako "system" --> uložit a nahrát na web (dejte odkaz pro stažení); to stejné provést v Prohlížeči událostí s oddílem Aplikace

byl Norton 360 během přechodu na Windows 8.1 alespoň vypnutý? antiviry dělají v systému Windows 8/8.1 paseku (nevím, jestli je to chyba Microsoftu nebo zaspali vývojáři av), jinak souhlasím, že je Norton 360 výborný produkt, po dobu odstraňování problémů s čtečkou bych ho dal pryč

po odebrání ovladačů čtečky nainstalujte tyto (jedná se o starší verzi určenou pro Windows 8, nainstalujte ji včetně utility Fingerprint Manager) --> po restartu ntb zkuste, zda lze s otisky pracovat (i ve Fingerprint Manageru)

DISM: fungují Vám automatické aktualizace Windows 8.1? včetně aktualizací aplikací Metra? byl ntb během použití nástroje připojený k internetu? máte k dispozici instalační disk Windows 8?

nakonec musím upozornit, že se jakéholiv opravy systému nemusí zdařit a problém odstranit, aktualizace Windows 8 na 8.1 je problémový proces, vůbec nechápu, jak tohle mohl Microsoft vypustit do světa...

[Michael Bucha]

O víkendu jsem si udělal čas a sednul k tomu.
Windows Update fungoval, ale službu WBioSrvc.dll nebylo možné spustit a ani oprava systému pomocí DISM nebyla možná. Tak jsem obnovil ze záložního harddisku Windows 8 s Nortonem 360, který jsem dealtivoval. Po upgradu na Windows 8.1 bylo vše jako předtím. Služba nefungovala a DISM taky ne. Teď už jsem byl po hodinách neúspěšné práce tak vytočený, že jsem naformátoval harddisk, nainstaloval čistou instalaci Windows 8, provedl nezbytné updaty a upgradoval na Windows 8.1. Nainstaloval jsem všechny ovladače včetně toho ovladače, který neobsahuje FingerPrint Manager a je určený pro Windows 8.1. A výsledek? Povedlo se! Všechno šlape, jak má. Doinstaloval jsem celou svou softwarovou základnu a udělal pro jistotu zálohu před instalací Norton 360. Nainstaloval jsem Norton 360 , restartoval počítač a zatuhlo mi v žilách, zda se po nabootování vedle uživatelského okénka zobrazí položka Možnosti přihlášení, která skýtá možnost se přihlasit pomocí ostisku prstu. Systém se načetl a bylo to tam. Funguje i DISM.

Mám funkční systém s funkční čtečkou a zapnutým antivirem. Už vím, kde byl problém. Před upgradem na Windows 8.1 prostě nesmí PC obsahovat Norton 360. Pak se doinstalovat už klidně může a vše šlape, jak by mělo. Takže Vám moc děkuji za rady a vyřešení problému!!! Můžete téma uzamknout.

[caRrrnifex.]

není vůbec zač, vlastně jste si problém vyřešil sám jsem rád, že je vše ok

prosím o lock