Počítač sa svojvoľne reštartuje

[robb21]

Dobrý deň prajem,
počítač sa svojvoľne reštartuje, aj pri inštalovaní antivírusu - eset - skušobnej verzie sa nepodarilo úplne dokončiť inštaláciu, nakoľko sa pc aj vtedy rerštartoval, nie je ani medzi programami, tak myslím, že nainštalovaný nie je. aviru sa taktiež nepodarilo nainštalovať, vypísalo nejakú chybu.. Preto si myslím že môže ísť o nejaký vírus v pc.
Ďakujem vopred za kontrolu logu.

Logfile of random's system information tool 1.09 (written by random/random)
Run by Owner at 2014-02-11 17:03:02
Systém Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 60 GB (60%) free of 100 GB
Total RAM: 3071 MB (70% free)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 17:10:25, on 11.2.2014
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Documents and Settings\Owner\Desktop\RSIT.exe
C:\Program Files\trend micro\Owner.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xportovať do programu Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Zdroje informácií - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

--
End of file - 4420 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\Adobe Flash Player Updater.job
C:\WINDOWS\tasks\avast! Emergency Update.job
C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
C:\WINDOWS\tasks\ProgramRefresh-ATFST.job
C:\WINDOWS\tasks\ProgramUpdateCheck.job

=========Mozilla firefox=========

ProfilePath - C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\jvo64gbs.default

prefs.js - "browser.startup.homepage" - "http://www.google.sk"

"{20a82645-c095-46ed-80e3-08825760534b}"=c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\


[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer]
"Description"=Adobe® Flash® Player 12.0.0.44 Plugin
"Path"=C:\WINDOWS\system32\Macromed\Flash\NPSWF32_12_0_0_44.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@adobe.com/ShockwavePlayer]
"Description"=Adobe Shockwave Player
"Path"=C:\WINDOWS\system32\Adobe\Director\np32dsw.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0]
"Description"=Ag Player Plugin
"Path"=c:\Program Files\Microsoft Silverlight\4.0.60310.0\npctrl.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@microsoft.com/WPF,version=3.5]
"Description"=Windows Presentation Foundation plug-in for Mozilla browsers
"Path"=C:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@videolan.org/vlc,version=2.0.7]
"Description"=VLC Multimedia Plugin
"Path"=C:\Program Files\VideoLAN\VLC\npvlc.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\Adobe Reader]
"Description"=Handles PDFs in-place in Firefox
"Path"=C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll


C:\Program Files\Mozilla Firefox\components\
nsIQTScriptablePlugin.xpt

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2012-12-18 66280]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"RTHDCPL"=C:\WINDOWS\RTHDCPL.EXE [2012-04-24 20065896]
"KernelFaultCheck"=C:\WINDOWS\system32\dumprep 0 -k []

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"=C:\WINDOWS\system32\ctfmon.exe [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2013-11-21 959904]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe [2007-03-26 161328]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
C:\Program Files\QuickTime\QTTask.exe -atboottime []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]
C:\Program Files\Skype\Phone\Skype.exe [2013-01-08 18706176]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Owner^Start Menu^Programs^Startup^OpenOffice.org 3.2.lnk]
C:\PROGRA~1\OPENOF~1.ORG\program\QUICKS~1.EXE [2010-06-07 1195520]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\AtiExtEvent]
C:\WINDOWS\system32\Ati2evxx.dll [2010-02-11 155648]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Skype\Phone\Skype.exe"="C:\Program Files\Skype\Phone\Skype.exe:*:Enabled:Skype"
"C:\Program Files\File Type Assistant\TSAssist.exe"="C:\Program Files\File Type Assistant\TSAssist.exe:*:Enabled:ProgramUpdateCheck"
"C:\Program Files\Warcraft III\Warcraft III.exe"="C:\Program Files\Warcraft III\Warcraft III.exe:*:Enabled:Warcraft III"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32]
"midimapper"=midimap.dll
"msacm.imaadpcm"=imaadp32.acm
"msacm.msadpcm"=msadp32.acm
"msacm.msg711"=msg711.acm
"msacm.msgsm610"=msgsm32.acm
"msacm.trspch"=tssoft32.acm
"vidc.cvid"=iccvid.dll
"vidc.I420"=msh263.drv
"vidc.iv31"=ir32_32.dll
"vidc.iv32"=ir32_32.dll
"vidc.iv41"=ir41_32.ax
"vidc.iyuv"=iyuv_32.dll
"vidc.mrle"=msrle32.dll
"vidc.msvc"=msvidc32.dll
"vidc.uyvy"=msyuv.dll
"vidc.yuy2"=msyuv.dll
"vidc.yvu9"=tsbyuv.dll
"vidc.yvyu"=msyuv.dll
"wavemapper"=msacm32.drv
"msacm.msg723"=msg723.acm
"vidc.M263"=msh263.drv
"vidc.M261"=msh261.drv
"msacm.msaudio1"=msaud32.acm
"msacm.sl_anet"=sl_anet.acm
"msacm.iac2"=C:\WINDOWS\system32\iac25_32.ax
"vidc.iv50"=ir50_32.dll
"msacm.l3acm"=C:\WINDOWS\system32\l3codeca.acm
"wave"=wdmaud.drv
"midi"=wdmaud.drv
"mixer"=wdmaud.drv
"aux"=wdmaud.drv

======List of files/folders created in the last 1 month======

2014-02-11 17:03:02 ----D---- C:\rsit
2014-02-11 17:03:02 ----D---- C:\Program Files\trend micro
2014-02-09 20:44:31 ----D---- C:\Documents and Settings\All Users\Application Data\Package Cache
2014-02-09 20:44:29 ----D---- C:\OETemp
2014-02-09 20:09:57 ----D---- C:\Program Files\ESET
2014-02-09 20:09:57 ----D---- C:\Documents and Settings\All Users\Application Data\ESET
2014-02-08 22:12:09 ----SHD---- C:\found.000
2014-02-06 13:09:28 ----D---- C:\Program Files\Mozilla Firefox
2014-01-15 12:33:37 ----HDC---- C:\WINDOWS\$NtUninstallKB2914368$

======List of files/folders modified in the last 1 month======

2014-02-11 17:03:02 ----RD---- C:\Program Files
2014-02-11 17:02:23 ----D---- C:\WINDOWS\Prefetch
2014-02-11 17:02:00 ----D---- C:\Documents and Settings\Owner\Application Data\Skype
2014-02-11 13:51:36 ----D---- C:\WINDOWS\Temp
2014-02-11 12:22:00 ----A---- C:\WINDOWS\SchedLgU.Txt
2014-02-11 11:55:35 ----D---- C:\WINDOWS
2014-02-11 11:54:04 ----A---- C:\WINDOWS\DUMP2887.tmp
2014-02-11 10:52:00 ----D---- C:\Program Files\File Type Assistant
2014-02-09 20:46:42 ----SHD---- C:\WINDOWS\Installer
2014-02-09 20:46:42 ----SHD---- C:\Config.Msi
2014-02-09 20:29:42 ----D---- C:\WINDOWS\Minidump
2014-02-09 20:03:27 ----HD---- C:\WINDOWS\inf
2014-02-09 20:03:27 ----D---- C:\WINDOWS\system32\drivers
2014-02-09 20:03:23 ----D---- C:\WINDOWS\system32\CatRoot2
2014-02-06 19:17:12 ----D---- C:\Program Files\Mozilla Maintenance Service
2014-02-04 21:25:15 ----D---- C:\WINDOWS\system32
2014-02-04 21:25:15 ----A---- C:\WINDOWS\system32\FlashPlayerApp.exe
2014-01-24 20:06:47 ----D---- C:\Documents and Settings\Owner\Application Data\vlc
2014-01-19 12:14:42 ----D---- C:\WINDOWS\Debug
2014-01-19 12:10:46 ----D---- C:\Program Files\QuickTime
2014-01-15 12:35:42 ----D---- C:\WINDOWS\system32\MRT
2014-01-15 12:33:45 ----A---- C:\WINDOWS\system32\MRT.exe
2014-01-15 12:33:38 ----RSHDC---- C:\WINDOWS\system32\dllcache

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 aswKbd;aswKbd; C:\WINDOWS\system32\drivers\aswKbd.sys [2013-05-09 21576]
R1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2008-04-14 14592]
R3 ati2mtag;ati2mtag; C:\WINDOWS\system32\DRIVERS\ati2mtag.sys [2010-02-11 3565056]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2008-04-13 144384]
R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\WINDOWS\system32\drivers\RtkHDAud.sys [2012-05-22 6118544]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 rtl8139;Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver; C:\WINDOWS\system32\DRIVERS\RTL8139.SYS [2004-08-03 20992]
R3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2013-08-09 32384]
R3 usbstor;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
S3 Ambfilt;Ambfilt; C:\WINDOWS\system32\drivers\Ambfilt.sys [2009-11-18 1691480]
S3 gdrv;gdrv; \??\C:\WINDOWS\gdrv.sys []
S3 Monfilt;Monfilt; C:\WINDOWS\system32\drivers\Monfilt.sys [2009-11-18 1395800]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2013-07-03 14976]
S3 WpdUsb;WpdUsb; C:\WINDOWS\System32\Drivers\wpdusb.sys [2004-08-11 18944]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Ati HotKey Poller;Ati HotKey Poller; C:\WINDOWS\system32\Ati2evxx.exe [2010-02-11 602112]
R2 ekrn;ESET Service; C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe [2013-09-12 1337752]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2007-01-17 61440]
R2 UMWdf;Windows User Mode Driver Framework; C:\WINDOWS\system32\wdfmgr.exe [2004-08-11 38912]
S2 ATI Smart;ATI Smart; C:\WINDOWS\system32\ati2sgag.exe [2010-02-10 593920]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service; C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2014-02-04 257928]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2008-07-25 34312]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2008-07-25 69632]
S3 FontCache3.0.0.0;Windows Presentation Foundation Font Cache 3.0.0.0; c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe [2008-07-29 46104]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [2005-04-03 69632]
S3 idsvc;Windows CardSpace; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe [2008-07-29 881664]
S3 MozillaMaintenance;Mozilla Maintenance Service; C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe [2014-02-06 118896]
S3 NBService;NBService; C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe [2007-03-26 779824]
S3 NMIndexingService;NMIndexingService; C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe [2007-03-26 267824]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S4 NetTcpPortSharing;Net.Tcp Port Sharing Service; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe [2008-07-29 132096]

-----------------EOF-----------------

[Rudy]

Zdravím!
Nejprve se koukněte do adresáře c:\windows\minidump. Pokud v něm budou nějaké soubory, zabalte je do raru a přiložte k vašemu příštímu postu.

[robb21]

Ďakujem za odpoveď V prílohe prikladám požadované súbory.

[Rudy]

Podle minidumpů je to problém systému. Nemáte v PC něco přetaktováno?

[robb21]

Hm, nie, nie, pokiaľ viem, nič sa s počítačom nerobilo, nikto taký čo by také niečo s ním vedel k nemu nemá prístup.. Čo to znamená chyba systému?

[Rudy]

Chyba windows, příp. hardwaru jako prvotní příčina. Podle jednoho každého minidumpu, to položil pokaždé jiný proces. Všechny ale byly systémové. Zkuste nejprve přeinstalovat ovladače základní desky a pokud to nepomůže, koukneme na hardware.