prosím o kontrolu

[vyosek]

Pouzijte WhoCrash dle kolegy

použij WhoCrashed

po spuštění klikni na Analyze,

aplikace po chvilce vytvoří zprávu o příčině pádu, kterou mi sem nakopíruj.

Udelejte CDI dle kolegy

Stáhni CrystalDiskInfo, v nabídce Úpravy zvol Kopírovat a obsah schránky sem vlož pomocí Ctrl+V.

[MonikaH]

Doufám, že je toto to správné...

System Information (local)
--------------------------------------------------------------------------------

computer name: ACER-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM)2 Solo CPU U3500 @ 1.40GHz Intel586, level: 6
1 logical processors, active mask: 1
RAM: 3148656640 total
VM: 2147352576, free: 1990078464




--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Thu 23.5.2013 11:32:01 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052313-28953-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEC2C)
Bugcheck code: 0xF4 (0x3, 0xFFFFFFFF8749B9E0, 0xFFFFFFFF8749BB4C, 0xFFFFFFFF83259EB0)
Error: CRITICAL_OBJECT_TERMINATION
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 23.5.2013 11:32:01 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrpamp.exe (nt!KeBugCheckEx+0x1E)
Bugcheck code: 0xF4 (0x3, 0xFFFFFFFF8749B9E0, 0xFFFFFFFF8749BB4C, 0xFFFFFFFF83259EB0)
Error: CRITICAL_OBJECT_TERMINATION
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntkrpamp.exe .
Google query: ntkrpamp.exe CRITICAL_OBJECT_TERMINATION



On Wed 22.5.2013 17:58:41 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052213-32869-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEC2C)
Bugcheck code: 0x7A (0xFFFFFFFFC0666D60, 0xFFFFFFFFC0000185, 0x78AB68C0, 0xFFFFFFFFCCDAC000)
Error: KERNEL_DATA_INPAGE_ERROR
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.




--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
3 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

ntkrpamp.exe

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

[MonikaH]

----------------------------------------------------------------------------
CrystalDiskInfo 5.0.0 (C) 2008-2012 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 7 Home Premium Edition SP1 [6.1 Build 7601] (x86)
Date : 2013/05/28 23:12:33

-- Controller Map ----------------------------------------------------------
- ATA Channel 0 (0) [ATA]
+ ATA Channel 1 (1) [ATA]
- WDC WD3200BEVT-22ZCT0 ATA Device
+ ATA Channel 4 (4) [ATA]
- HL-DT-ST DVDRAM GU10N ATA Device
- ATA Channel 5 (5) [ATA]
+ Intel(R) ICH9M/M-E Family 4 Port SATA AHCI Controller - 2929 [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)
- ATA Channel 4 (4)
- ATA Channel 5 (5)
+ Virtual CloneDrive [SCSI]
- ELBY CLONEDRIVE SCSI CdRom Device

-- Disk List ---------------------------------------------------------------
(1) WDC WD3200BEVT-22ZCT0 : 320,0 GB [0/1/0, pd1]

----------------------------------------------------------------------------
(1) WDC WD3200BEVT-22ZCT0
----------------------------------------------------------------------------
Model : WDC WD3200BEVT-22ZCT0
Firmware : 11.01A11
Serial Number : WD-WXE409CR0041
Disk Size : 320,0 GB (8,4/137,4/320,0)
Buffer Size : 8192 KB
Queue Depth : 32
# of Sectors : 625142448
Rotation Rate : 5400 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ----
Transfer Mode : SATA/300
Power On Hours : 11875 hod.
Power On Count : 4561 krát
Temparature : 38 C (100 F)
Health Status : Pozor
Features : S.M.A.R.T., APM, AAM, 48bit LBA, NCQ
APM Level : 0080h [ON]
AAM Level : 80FEh [OFF]

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 200 200 _51 000000000F21 Počet chyb čtení
03 185 184 _21 0000000006BD Čas na roztočení ploten
04 _95 _95 __0 0000000013C0 Počet spuštění/zastavení
05 200 200 140 000000000000 Počet přemapovaných sektorů
07 200 200 __0 000000000000 Počet chybných hledání
09 _84 _84 __0 000000002E63 Hodin v činnosti
0A 100 100 _51 000000000000 Počet opakovaných pokusů o roztočení ploten
0B 100 100 __0 000000000000 Počet pokusů o překalibrování
0C _96 _96 __0 0000000011D1 Počet cyklů zapnutí zařízení
C0 200 200 __0 000000000084 Počet vypnutí disku
C1 181 181 __0 00000000E26C Počet cyklů načítání/vymazání
C2 109 _90 __0 000000000026 Teplota
C4 200 200 __0 000000000000 Počet udalostí s číslem realokování sektorů
C5 200 200 __0 00000000002D Počet podezřelých sektorů
C6 100 253 __0 000000000000 Počet neopravitelných sektorů
C7 200 200 __0 000000000000 Počet chyb v kontrolním součtu UltraDMA
C8 100 253 _51 000000000000 Počet chyb při zápisu sektorů

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 427A 3FFF C837 0010 0000 003F 003F 0000 0000 0000
010: 2020 2020 2057 442D 5758 3039 3039 4352 3030 3431
020: 0000 4000 0032 3131 2E30 3131 3131 5744 4320 5744
030: 3332 3030 4245 5654 2D32 4354 4354 3020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4001 0000 0000 0007 3FFF 003F 003F FC10 00FB 0100
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 0706 0706 0000 004C 0040
080: 01FE 0000 746B 7F09 6163 BC09 BC09 6163 407F 0035
090: 0035 0080 FFFE 0000 80FE 0000 0000 0000 0000 0000
100: EAB0 2542 0000 0000 0000 0000 0000 0000 5001 4EE2
110: 02BB BB33 0000 0000 0000 0000 0000 0000 0000 4010
120: 4010 0000 0000 0000 0000 0000 0000 0000 0029 0000
130: 0000 0000 0000 169E 0000 0000 0000 0000 0000 0000
140: 0000 0000 0004 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 303F 303F 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000
220: 0000 0000 100E 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 A2A5

[vyosek]

Ten disk ma nejake chybky, to nevypada dobre

Zabalte mi prosim jeste obsah slozky C:\Windows\Minidump a uploadnete na LP http://leteckaposta.cz/

[MonikaH]

http://leteckaposta.cz/434041668

[vyosek]

Poprosil jsem kolegu, ktery se v tom vyzna...

Byva tu ale vetsinou v noci, takze prosim o strpeni

[vyosek]

Tak bohuzel me tuseni na chyby disku se potvrdilo

Tak ta první chyba - KERNEL_DATA_INPAGE_ERROR s chybovým kódem STATUS_IO_DEVICE_ERROR (selhání obsluhy výpadku paměťové stránky) tak na 99,9% chyba disku je a ta druhá CRITICAL_OBJECT_TERMINATION kvůli ukončení procesu subsystému Windows (csrss.exe) bývá také často způsobena chybou disku (a v tomto případě jsem o tom spíše přesvědčen)
Takže disk.

[MonikaH]

Co to pro mě všechno znamená? Budu muset koupit nový disk, nebo to jde opravit? No já se bála, že mi nakonec napíšete ať to hodím z okna...

[vyosek]

Disk je hodne poskozen, opravit nelze...Ceka Vas bohuzel vymena disku

[MonikaH]

No to je radost... Každopádně Vám i kolegovi moc děkuju za pomoc. Cením si toho, kolik jste mi věnovali času. I když to nakonec nedopadlo pro můj pc dobře...

[vyosek]

Radeji to zjistit ted, kdyz je jeeste cas zacharnit data, taky by disk nemusel jednou najet vubec

I za kolegu, nemate zac, radi jsme pomohli Zase nekdy

Na rozloucenou vam zahraje nase kapela



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