VIRY.CZ

Ahoj,
zhruba před dvěma lety jsem si pořídila ultrabook hp envy 6-1030 s windows 7. Připlatila jsem si za následný update na windows 8 a po několika měsících se začali objevovat problémy s modrou obrazovkou (nejvíce při práci v nějakých programech - gimp, office atp.)

Přeistalovala jsem už několikrát celý systém, ale pokaždé se dříve či později začali problémy objevovat znovu. Dokonce i když jsem v počítači nechala pouze W7. Nyní už mi nelze ani pomocí nástroje HP recovery manager naistalovat čistou bitovou kopii (vyhazuje modrou smrt), ale pouze obnovit do továrního nastavení. Vyčetla jsem, že se jedná o ovladač řadiče, ale jeho aktualizace také nepomohla.

V některých případech se na BSOD objevila i chyba bad pool header.

Sama už si rady nevím, a tak prosím zkušenější o pomoc

http://tinypic.com/r/fvigqo/8

Zdravím!
Stáhněte, nainstalujte a spusťte CrystalDisk Info: http://www.stahuj.centrum.cz/utility_a_ ... ldiskinfo/ a přes Úpravy>kopírovat sem dejte log.

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CrystalDiskInfo 6.1.13 (C) 2008-2014 hiyohiyo
Crystal Dew World : http://crystalmark.info/
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OS : Windows 8 Pro [6.2 Build 9200] (x64)
Date : 2014/08/18 22:59:32

-- Controller Map ----------------------------------------------------------
+ Intel(R) Mobile Express Chipset SATA RAID Controller [SCSI]
- Data
- FFS
- Řadič prostorů úložišť [SCSI]

-- Disk List ---------------------------------------------------------------
(1) Hitachi HTS545050A7E380 : 500,1 GB [X/0/0, cs]
(2) SAMSUNG MZMPC032HBCD-000H1 : 32,0 GB [X/0/1, cs] - sg

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(1) Hitachi HTS545050A7E380
----------------------------------------------------------------------------
Model : Hitachi HTS545050A7E380
Firmware : GG2OA7A0
Serial Number : TA95113VGWEWBP
Disk Size : 500,1 GB (8,4/137,4/500,1/----)
Buffer Size : 8192 KB
Queue Depth : 32
# of Sectors : 976773168
Rotation Rate : 5400 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 6
Transfer Mode : ---- | SATA/300
Power On Hours : 4493 hod.
Power On Count : 3422 krát
Temperature : 33 C (91 F)
Health Status : Dobrý
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 4080h [ON]
AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 100 _94 _62 000000000000 Počet chyb čtení
02 100 100 _40 000000000000 Průchodnost disku
03 212 100 _33 000E00000001 Čas na roztočení ploten
04 _98 _98 __0 000000000DB2 Počet spuštění/zastavení
05 100 100 __5 000000000000 Počet přemapovaných sektorů
07 100 100 _67 000000000000 Počet chybných hledání
08 100 100 _40 000000000000 Čas potřebný na vyhledání
09 _90 _90 __0 00000000118D Hodin v činnosti
0A 100 100 _60 000000000000 Počet opakovaných pokusů o roztočení ploten
0C _98 _98 __0 000000000D5E Počet cyklů zapnutí zařízení
B7 100 100 __0 000000000000 Specifický pro výrobce
B8 100 100 _97 000000000000 Ukončovacích chyb
BB 100 100 __0 0000000D0000 Ohlášeno neopravitelných chyb
BC 100 _99 __0 000A007F0029 Časový limit příkazu
BE _67 _52 _45 000017210021 Teplota toku vzduchu
BF _97 _97 __0 000000000350 Počet udalostí zaznamenaných otřesovým senzorem
C0 100 100 __0 0000005C005C Počet vypnutí disku
C1 _61 _61 __0 00000005F456 Počet cyklů načítání/vymazání
C4 100 100 __0 000000000000 Počet udalostí s číslem realokování sektorů
C5 100 100 __0 000000000000 Počet podezřelých sektorů
C6 100 100 __0 000000000000 Počet neopravitelných sektorů
C7 100 100 __0 000000000025 Počet chyb v kontrolním součtu UltraDMA
DF 100 100 __0 000000000000 Zatížení budiče magnetických hlav způsobené opakovanými úkony

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0040 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 5441 3935 3131 3356 4757 4557 4250
020: 0003 4000 0004 4747 324F 4137 4130 4869 7461 6368
030: 6920 4854 5335 3435 3035 3041 3745 3338 3020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 0D06 0000 004C 004C
080: 01FC 0028 706B 7C09 6123 7069 BC09 6123 203F 003B
090: 003C 4080 FFFE 0000 0000 0000 0000 0000 0000 0000
100: 6030 3A38 0000 0000 0000 0000 6003 826C 5000 CCA6
110: F3CC 7A22 0000 0000 0000 0000 0000 0000 0000 401C
120: 401C 0000 0000 0000 0000 0000 0000 0000 0021 000B
130: 0000 0000 2182 1CF1 3A00 0000 4000 0400 0003 0000
140: 0000 0603 0407 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 3248 4237 0000 2802 0000 5DBD 2518 8000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0003 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 003D 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000
220: 0000 0000 101F 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 0080 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 0BA5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 2F 00 64 5E 00 00 00 00 00 00 00 02 25
010: 00 64 64 00 00 00 00 00 00 00 03 23 00 D4 64 01
020: 00 00 00 0E 00 00 04 32 00 62 62 B2 0D 00 00 00
030: 00 00 05 33 00 64 64 00 00 00 00 00 00 00 07 2F
040: 00 64 64 00 00 00 00 00 00 00 08 25 00 64 64 00
050: 00 00 00 00 00 00 09 32 00 5A 5A 8D 11 00 00 00
060: 00 00 0A 33 00 64 64 00 00 00 00 00 00 00 0C 32
070: 00 62 62 5E 0D 00 00 00 00 00 B7 32 00 64 64 00
080: 00 00 00 00 00 00 B8 33 00 64 64 00 00 00 00 00
090: 00 00 BB 32 00 64 64 00 00 0D 00 00 00 00 BC 32
0A0: 00 64 63 29 00 7F 00 0A 00 00 BE 22 00 43 34 21
0B0: 00 21 17 00 00 00 BF 32 00 61 61 50 03 00 00 00
0C0: 00 00 C0 32 00 64 64 5C 00 5C 00 00 00 00 C1 32
0D0: 00 3D 3D 56 F4 05 00 00 00 00 C4 32 00 64 64 00
0E0: 00 00 00 00 00 00 C5 32 00 64 64 00 00 00 00 00
0F0: 00 00 C6 30 00 64 64 00 00 00 00 00 00 00 C7 36
100: 00 64 64 25 00 00 00 00 00 00 DF 2A 00 64 64 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 2D 00 01 51
170: 03 00 01 00 02 78 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 93

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 3E 00 00 00 00 00 00 00 00 00 00 02 28
010: 00 00 00 00 00 00 00 00 00 00 03 21 00 00 00 00
020: 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00 00
030: 00 00 05 05 00 00 00 00 00 00 00 00 00 00 07 43
040: 00 00 00 00 00 00 00 00 00 00 08 28 00 00 00 00
050: 00 00 00 00 00 00 09 00 00 00 00 00 00 00 00 00
060: 00 00 0A 3C 00 00 00 00 00 00 00 00 00 00 0C 00
070: 00 00 00 00 00 00 00 00 00 00 B7 00 00 00 00 00
080: 00 00 00 00 00 00 B8 61 00 00 00 00 00 00 00 00
090: 00 00 BB 00 00 00 00 00 00 00 00 00 00 00 BC 00
0A0: 00 00 00 00 00 00 00 00 00 00 BE 2D 00 00 00 00
0B0: 00 00 00 00 00 00 BF 00 00 00 00 00 00 00 00 00
0C0: 00 00 C0 00 00 00 00 00 00 00 00 00 00 00 C1 00
0D0: 00 00 00 00 00 00 00 00 00 00 C4 00 00 00 00 00
0E0: 00 00 00 00 00 00 C5 00 00 00 00 00 00 00 00 00
0F0: 00 00 C6 00 00 00 00 00 00 00 00 00 00 00 C7 00
100: 00 00 00 00 00 00 00 00 00 00 DF 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 19

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(2) SAMSUNG MZMPC032HBCD-000H1
----------------------------------------------------------------------------
Model : SAMSUNG MZMPC032HBCD-000H1
Firmware : CXM12H1Q
Serial Number : S0Y6NSAC455262
Disk Size : 32,0 GB (8,4/32,0/32,0/----)
Buffer Size : Neznámy údaj
Queue Depth : 32
# of Sectors : 62533296
Rotation Rate : ---- (SSD)
Interface : Serial ATA
Major Version : ACS-2
Minor Version : ACS-2 Revision 2
Transfer Mode : SATA/600 | SATA/600
Power On Hours : 4534 hod.
Power On Count : 3421 krát
Temperature : 44 C (111 F)
Health Status : Dobrý
Features : S.M.A.R.T., 48bit LBA, NCQ, TRIM
APM Level : ----
AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 200 200 __2 000000000000 Specifický pro výrobce
05 100 100 _10 000000000000 Reallocated Sector Count
09 _99 _99 __0 0000000011B6 Power-on Hours
0C _96 _96 __0 000000000D5D Power-on Count
AA _94 _94 _10 000000000182 Specifický pro výrobce
AB 100 100 _10 000000000000 Specifický pro výrobce
AC 100 100 _10 000000000000 Specifický pro výrobce
AD _89 _89 _17 00000000017D Specifický pro výrobce
AE _99 _99 __0 00000000006C Specifický pro výrobce
B7 _99 _99 __1 000000000002 Runtime Bad Block (Total)
B8 100 100 _97 000000000000 Specifický pro výrobce
BB 100 100 __0 000000000000 Uncorrectable Error Count
BC 100 100 __0 000000000000 Specifický pro výrobce
BE _56 _32 __0 00000000002C Airflow Temperature
C4 253 253 __0 000000000000 Specifický pro výrobce
C6 100 100 __0 000000000000 Off-Line Uncorrectable Error Count
C7 201 201 __0 000000000000 CRC Error Count

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0040 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 5330 5936 4E53 4143 3435 3532 3632 2020 2020 2020
020: 0000 0000 0000 4358 4D31 3248 3151 5341 4D53 554E
030: 4720 4D5A 4D50 4330 3332 4842 4344 2D30 3030 4831
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: 2EB0 03BA 0000 0007 0003 0078 0078 0078 0078 0008
070: 0000 0000 0000 0000 0000 001F E50E 0006 004C 00CC
080: 03FC 0031 706B 7C01 4123 7069 BC01 4123 203F 0003
090: 0010 0000 FFFE 0000 0000 0000 0000 0000 0000 0000
100: 2EB0 03BA 0000 0000 0000 0008 4000 0000 5002 5380
110: 4358 4D30 0000 0000 0000 0000 0000 0000 0000 401C
120: 401C 0000 0000 0000 0000 0000 0000 0000 0021 0000
130: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0001
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 003D 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 0001 0000 0000
220: 0000 0000 103F 0000 0000 0000 0000 0000 0000 0000
230: 2EB0 03BA 0000 0000 0001 0080 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 46A5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 01 2F 00 C8 C8 00 00 00 00 00 00 00 05 33
010: 00 64 64 00 00 00 00 00 00 00 09 32 00 63 63 B6
020: 11 00 00 00 00 00 0C 32 00 60 60 5D 0D 00 00 00
030: 00 00 AA 13 00 5E 5E 82 01 00 00 00 00 00 AB 32
040: 00 64 64 00 00 00 00 00 00 00 AC 32 00 64 64 00
050: 00 00 00 00 00 00 AD 13 00 59 59 7D 01 00 00 00
060: 00 00 AE 32 00 63 63 6C 00 00 00 00 00 00 B7 32
070: 00 63 63 02 00 00 00 00 00 00 B8 33 00 64 64 00
080: 00 00 00 00 00 00 BB 32 00 64 64 00 00 00 00 00
090: 00 00 BC 32 00 64 64 00 00 00 00 00 00 00 BE 22
0A0: 00 38 20 2C 00 00 00 00 00 00 C4 02 00 FD FD 00
0B0: 00 00 00 00 00 00 C6 30 00 64 64 00 00 00 00 00
0C0: 00 00 C7 3E 00 C9 C9 00 00 00 00 00 00 00 00 00
0D0: 00 00 FF 00 00 00 00 00 00 00 00 00 00 00 FF 00
0E0: 00 00 00 00 00 00 00 00 00 00 FF 00 00 00 00 00
0F0: 00 00 00 00 00 00 FF 00 00 00 00 00 00 00 00 00
100: 00 00 FF 00 00 00 00 00 00 00 00 00 00 00 FF 00
110: 00 00 00 00 00 00 00 00 00 00 FF 00 00 00 00 00
120: 00 00 00 00 00 00 FF 00 00 00 00 00 00 00 00 00
130: 00 00 FF 00 00 00 00 00 00 00 00 00 00 00 FF 00
140: 00 00 00 00 00 00 00 00 00 00 FF 00 00 00 00 00
150: 00 00 00 00 00 00 FF 00 00 00 00 00 00 00 00 00
160: 00 00 FF 00 00 00 00 00 00 00 02 00 B4 00 00 5B
170: 03 00 01 00 02 03 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 71

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 01 02 00 00 00 00 00 00 00 00 00 00 05 0A
010: 00 00 00 00 00 00 00 00 00 00 09 00 00 00 00 00
020: 00 00 00 00 00 00 0C 00 00 00 00 00 00 00 00 00
030: 00 00 AA 0A 00 00 00 00 00 00 00 00 00 00 AB 0A
040: 00 00 00 00 00 00 00 00 00 00 AC 0A 00 00 00 00
050: 00 00 00 00 00 00 AD 11 00 00 00 00 00 00 00 00
060: 00 00 AE 00 00 00 00 00 00 00 00 00 00 00 B7 01
070: 00 00 00 00 00 00 00 00 00 00 B8 61 00 00 00 00
080: 00 00 00 00 00 00 BB 00 00 00 00 00 00 00 00 00
090: 00 00 BC 00 00 00 00 00 00 00 00 00 00 00 BE 00
0A0: 00 00 00 00 00 00 00 00 00 00 C4 00 00 00 00 00
0B0: 00 00 00 00 00 00 C6 00 00 00 00 00 00 00 00 00
0C0: 00 00 C7 00 00 00 00 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 F6

Který z těch 2 disků je systémový?

Jestli správně rozumím, tak ten 500 GB (na něm je windows nainstalován). Ten druhý je ssd disk určený pro "zrychlení běhu systému".

Je to sice nestandardní, ale pokud je to tak, je to v pořádku. Zkuste přeinstalovat ovladače zákl. desky (chipsetu). Problém je právě v ovladači diskového rozhraní.

Mohla bych Vás poprosit o rady, který z těchto ovladačů to je?

http://h10025.www1.hp.com/ewfrf/wc/soft ... 6472#N1636

Určitě Sada cipu a pak asi také úložiště.

Aktualizovala jsem všechny ovladače a dnes opět modrá smrt

Otevřte adresář windows\minidump, jeho obsah zabalte do raru a přiložte k vašemu příštímu postu.

Snad je to ono

Pokud jste si jistá, že máte aktuální ovladače, pak už zbývá pouze hardwarový problém.

A to znamena? Resp. jak zjistit, kdé je problem?

Disky jsme testovali, ještě můžete zkusit test RAM: http://forum.viry.cz/viewtopic.php?f=53&t=106788 . Pokud bude i ta v pořádku, bude to záležitost servisu.

Je to ultrabook, takže bohužel nemá dvd mechaniku. Lze to udělat nějakým způsobem třeba přes flashku?