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Mrznutie a padanie PC

Napsal: 07 led 2012 22:05
od milvo
Zdravim, chcel by som Vás poprosit o pomoc. Nie som si istý či ide o hardvérovú chybu a preto sa obraciam na Vás. Počítač začal sám od seba mrznúť a padať resp. reštartovať sa. Stáva sa to aj pri hraní hry, ale aj pri bežnom chode alebo pri spustení nejakého programu. Dávam info z testu HDD programom Crystaldisk info, test cez HD tune neukázal žiadny error. Dalej pridávam log z event viewera. Nie som si istý príčinou, takze by som bol rád za akúkolvek pomoc. Este prikladám odkaz na súbor z Minidump po BSOD. Vopred dakujem


----------------------------------------------------------------------------
CrystalDiskInfo 4.1.3 (C) 2008-2011 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 7 SP1 [6.1 Build 7601] (x86)
Date : 2012/01/07 21:55:54

-- Controller Map ----------------------------------------------------------
- ATA Channel 0 (0) [ATA]
- ATA Channel 1 (1) [ATA]
+ ATA Channel 0 (0) [ATA]
- ST31000528AS ATA Device
- ATA Channel 1 (1) [ATA]
+ Standard Dual Channel PCI IDE Controller [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)
+ Standard Dual Channel PCI IDE Controller [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)
+ JMicron JMB36X Controller [SCSI]
- _NEC DVD_RW ND-3520AW SCSI CdRom Device
+ AYYP19NM IDE Controller [SCSI]
- UZARO 2NWDEJK5IV SCSI CdRom Device

-- Disk List ---------------------------------------------------------------
(1) ST31000528AS : 1000.2 GB [0-3-1, pd1]

----------------------------------------------------------------------------
(1) ST31000528AS
----------------------------------------------------------------------------
Model : ST31000528AS
Firmware : CC46
Serial Number : 9VP9SQ1X
Disk Size : 1000.2 GB (8.4/137.4/1000.2)
Buffer Size : Unknown
Queue Depth : 32
# of Sectors : 1953525168
Rotation Rate : 7200 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 4
Transfer Mode : SATA/300
Power On Hours : 2278 hours
Power On Count : 718 count
Temparature : 33 C (91 F)
Health Status : Good
Features : S.M.A.R.T., AAM, 48bit LBA, NCQ
APM Level : ----
AAM Level : FE00h [ON]

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 115 _99 __6 000005521E21 Read Error Rate
03 _94 _94 __0 000000000000 Spin-Up Time
04 _99 _99 _20 0000000005A0 Start/Stop Count
05 100 100 _36 000000000000 Reallocated Sectors Count
07 _75 _60 _30 00000261CE07 Seek Error Rate
09 _98 _98 __0 0000000008E6 Power-On Hours
0A 100 100 _97 000000000000 Spin Retry Count
0C 100 100 _20 0000000002CE Power Cycle Count
B7 100 100 __0 000000000000 Unknown
B8 100 100 _99 000000000000 End-to-End Error
BB 100 100 __0 000000000000 Reported Uncorrectable Errors
BC 100 _99 __0 000000000001 Command Timeout
BD 100 100 __0 000000000000 High Fly Writes
BE _67 _50 _45 0000261E0021 Airflow Temperature
C2 _33 _50 __0 001300000021 Temperature
C3 _45 _24 __0 000005521E21 Hardware ECC recovered
C5 100 100 __0 000000000000 Current Pending Sector Count
C6 100 100 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
F0 100 253 __0 181E00001049 Head Flying Hours
F1 100 253 __0 00004FB44DC5 Vendor Specific
F2 100 253 __0 0000E8CF3A04 Vendor Specific

-- IDENTIFY_DEVICE ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0C 5A 3F FF C8 37 00 10 00 00 00 00 00 3F 00 00
010: 00 00 00 00 20 20 20 20 20 20 20 20 20 20 20 20
020: 39 56 50 39 53 51 31 58 00 00 00 00 00 04 43 43
030: 34 36 20 20 20 20 53 54 33 31 30 30 30 35 32 38
040: 41 53 20 20 20 20 20 20 20 20 20 20 20 20 20 20
050: 20 20 20 20 20 20 20 20 20 20 20 20 20 20 80 10
060: 00 00 2F 00 40 00 02 00 02 00 00 07 3F FF 00 10
070: 00 3F FC 10 00 FB 01 10 FF FF 0F FF 00 00 04 07
080: 00 03 00 78 00 78 00 78 00 78 00 00 00 00 00 00
090: 00 00 00 00 00 00 00 1F 05 06 00 00 00 48 00 40
0A0: 01 F0 00 29 34 6B 7F 01 41 63 34 69 BE 01 41 63
0B0: 00 7F 00 51 00 51 00 00 FF FE 00 00 FE 00 00 00
0C0: 00 00 00 00 00 00 00 00 6D B0 74 70 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 50 00 C5 00 2C DF DC B8
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 40 1E
0F0: 40 1C 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 29 6D B0 74 70 6D B0 74 70 20 20 00 02 01 40
110: 01 00 50 00 3C 06 3C 0A 00 00 00 3C 00 00 00 08
120: 00 00 00 00 00 4F 02 80 00 00 00 00 00 08 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 3F 00 98 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 10 3F 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 1C 20 00 00 00 00 00 00 00 00 10 10 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 F9 A5



Event viewer

Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 7. 1. 2012 21:37:33
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Milvo-PC
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x00041790, 0xc08027a8, 0x0000ffff, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 010712-16442-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-01-07T20:37:33.000000000Z" />
<EventRecordID>41240</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>Milvo-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x0000001a (0x00041790, 0xc08027a8, 0x0000ffff, 0x00000000)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">010712-16442-01</Data>
</EventData>
</Event>


a druhý log

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 7. 1. 2012 21:37:24
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Milvo-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2012-01-07T20:37:24.440413800Z" />
<EventRecordID>41241</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Milvo-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">26</Data>
<Data Name="BugcheckParameter1">0x41790</Data>
<Data Name="BugcheckParameter2">0xc08027a8</Data>
<Data Name="BugcheckParameter3">0xffff</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

http://www.uloz.to/12370166/010712-16442-01-dmp

Re: Mrznutie a padanie PC

Napsal: 07 led 2012 22:58
od Rudy
Také zdravím!
Zkuste provést test RAM: http://www.viry.cz/forum/viewtopic.php?f=53&t=106788 . Test nechte alespoň 3x proběhnout. Nesmí vykázat žádnou chybu.

Re: Mrznutie a padanie PC

Napsal: 07 led 2012 23:29
od milvo
Ok hned zajtra to spustim a potom sa ozvem, zatial diki.

Re: Mrznutie a padanie PC

Napsal: 08 led 2012 09:34
od milvo
Zdravim, takze som nechal bezat ten memtest asi 9 a pol hodiny a vysledok je chyba, prikladam screen. Da sa teda povedat ze jedna z RAM-iek je poskodena?

http://imgupload.sk/viewer.php?file=993 ... 969021.jpg

Re: Mrznutie a padanie PC

Napsal: 08 led 2012 12:18
od Rudy
Abyste věděl, která to je, budete muset spustit test znovu, ale vždy s jednou z nich. U které se to objeví, je vadná.

Re: Mrznutie a padanie PC

Napsal: 08 led 2012 13:04
od milvo
Spravim teda test pre kazdu zvlast a potom to budem reklamovat. A ak by sa nahodou stalo, ze vyjde test pre obi dve pamate v poriadku, potom moze byt teoreticky test obidvoch ramiek chybny?

Re: Mrznutie a padanie PC

Napsal: 08 led 2012 13:06
od Rudy
Pokud by se to stalo, může to znamenat, že moduly spolu fungují nekorektně, příp. byl špatný kontakt.

Re: Mrznutie a padanie PC

Napsal: 08 led 2012 16:02
od milvo
No tak som to skusal testovat samostatne. Vybral som jednu zo slotu A2 a jednu som nechal v slote A1, otestoval a vsetko OK. Potom som vybral tu dobru a vlozil druhu a PC nenabehol ani do BIOSu pritom začala blikat cervena dioda na zakldnej doske, tak som si myslel ze tato je zla a vratil som tam tu dobru no stav nastal aj pri tejto cervena dioda blika a nenabehne ani BIOS. Postupne som skusal aj kombinacie a nic. Viete mi poradit este nejaky postup resp. pomoc?

Re: Mrznutie a padanie PC

Napsal: 08 led 2012 17:38
od milvo
no este doplnim, ze som skusil vybrat pamate z PC a doska pipla presny podla manualu, takze je mozne ze to budu pamete alebo aj nieco ine?

Re: Mrznutie a padanie PC

Napsal: 08 led 2012 18:05
od Rudy
Ta druhá (v pořadí) pamět nebude OK.

Re: Mrznutie a padanie PC

Napsal: 08 led 2012 18:10
od milvo
No ono problem je v tom, ze PC uz nechce ist ani z jednou pamteou...odmieta ist z akolkolvek kombinaciou pametí v slotoch

Re: Mrznutie a padanie PC

Napsal: 08 led 2012 19:43
od Rudy
On to také může být problém základní desky. Zkuste ještě vyčistit lihem kontakty ne slotu a na RAM modulech.

Re: Mrznutie a padanie PC

Napsal: 08 led 2012 21:05
od milvo
No je to k smiechu, po neuspesnom kombinovani modulov v slotoch som sa rozhodol, ze pamete vratim do slotoch tak ako boli a odlozim zatial PC do kuta, no nedalo mi to tak som ho este raz skusil zapnut a ide. Cely den nad tym stravim a nakoniec zo zahadnych pricin sa preberie. No budem sledovat tie pamete a hlavne PC ako sa bude spravat. Dakujem za Vas cas, keby nieco sa ozvem.

Re: Mrznutie a padanie PC

Napsal: 08 led 2012 21:13
od Rudy
Nemáte zač! Nás tu najdete stále. :)

Re: Mrznutie a padanie PC

Napsal: 16 led 2012 07:31
od milvo
Zdravim, takze som tu znovu a chcem Vas poziadat o rady. Pocitac sa dostal do pomerne zleho stavu. Vcera sa samovolne vypol resp. dosiel do stavu ked pocitac ako taky bezi, ale nevykonava ziadnu cinnost a obrazovka je cierne, teda PC nereaguje, reaguje az na restart. Problem je v tom, ze pri nabiehani OS (uvitacom okne windowsu) sa scenár znovu opakuje a PC sa vypne resp. dostane do stavu aky som popisal. Skusal som spustit PC v safe mode a tam som sa dokazal dostat. Vopred dakujem za akukolvek radu.