Problém s načítaním prihlasovania na messengeri

[onlinetip]

Asi posledný týždeň mi nejde načítať prihlasovaciu stránku na messengeri cez pc.
Na mozille funguje ale google chrome nefunguje. Posielam screen. Vďaka za pomoc.

[Rudy]

Zdravím!
Zkusíme vyčistit prohlížeče. Spusťte postupně tyto utility:

1. Stahnete Zoek.exe http://download.bleepingcomputer.com/smeenk/zoek.exe a ulozte jej na plochu

Pokud pouzivate Win Vista ci W7, kliknete na Zoek pravym a dejte Run As Administrator ci Spustit jako spravce
Do okna vlozte skript nize

autoclean;
resethosts;
emptyclsid;
IEdefaults;
FFdefaults;
CHRdefaults;
emptyIEcache;
emptyFFcache;
emptyCHRcache;
emptyalltemp;
emptyflash;
emptyjava;
emptyrecycle.bin;

Nasledne kliknete na Run Script
PC provede opravu, restartuje se a da Vam log, jeho obsah vlozte sem.

a

2. Junkware removal tool: http://thisisudax.org/downloads/JRT.exe
•Ulozte nejlepe na plochu
•Po spusteni se zobrazi licencni podminky, stisknete libovolnou klavesu
•Probehne vytvoreni zalohy a nasledne prohledavani
•Probehne skenovani a pak se objevi log, pripadne bude ulozen v c:\JRT jako JRT.txt, ten sem vlozte.

[onlinetip]

Zdravím!
Zkusíme vyčistit prohlížeče. Spusťte postupně tyto utility:

1. Stahnete Zoek.exe http://download.bleepingcomputer.com/smeenk/zoek.exe a ulozte jej na plochu

Pokud pouzivate Win Vista ci W7, kliknete na Zoek pravym a dejte Run As Administrator ci Spustit jako spravce
Do okna vlozte skript nize

autoclean;
resethosts;
emptyclsid;
IEdefaults;
FFdefaults;
CHRdefaults;
emptyIEcache;
emptyFFcache;
emptyCHRcache;
emptyalltemp;
emptyflash;
emptyjava;
emptyrecycle.bin;

Nasledne kliknete na Run Script
PC provede opravu, restartuje se a da Vam log, jeho obsah vlozte sem.

a

2. Junkware removal tool: http://thisisudax.org/downloads/JRT.exe
•Ulozte nejlepe na plochu
•Po spusteni se zobrazi licencni podminky, stisknete libovolnou klavesu
•Probehne vytvoreni zalohy a nasledne prohledavani
•Probehne skenovani a pak se objevi log, pripadne bude ulozen v c:\JRT jako JRT.txt, ten sem vlozte.

Prvý scan "Zoek" mi nejak nefunguje. Ide to už 2 hodiny a stále nereštartovalo počítač.

Posielam zatiaľ aspon druhý scan.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.3 (04.10.2017)
Operating System: Windows 7 Home Premium x64
Ran by admin (Administrator) on ne 07. 05. 2017 at 13:26:51,72
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 177

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Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\PYD7TZXC (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\QY2599AS (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\R110F8NI (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\RD95W0C3 (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\RG8LPZOV (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\RXQYR2DT (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\S4R0QPA5 (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\S88VDKM3 (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\T02K5XSZ (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\T2MCOEEI (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\U7YIZ9KN (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\UBX8UVSE (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\V5NJQFWF (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\VCAHSZ7R (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\VIP74OLO (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WJPSZRJ9 (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WK9ODQRL (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WWNGBGTD (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WZ78IFRZ (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XF2CZQ7G (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XW2OS8MV (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YN48W9PQ (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YUACX6MR (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YZ6K10ZT (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Z8K8ND70 (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Z9JZEQTV (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ZLG2F9KV (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ZR44R7VO (Temporary Internet Files Folder)

Deleted the following from C:\Users\admin\AppData\Roaming\Mozilla\Firefox\Profiles\3xlygw1d.default\prefs.js
user_pref(browser.search.searchengine.desc, this is my first firefox searchEngine);
user_pref(browser.search.searchengine.ptid, smt);
user_pref(browser.search.searchengine.uid, WDCXWD10EARS-22Y5B1_WD-WCAV5N98560085600);
user_pref(extensions.xpiState, {\app-profile\:{\abs@avira.com\:{\d\:\C:\\\\Users\\\\admin\\\\AppData\\\\Roaming\\\\Mozilla\\\\Firefox\\\\Profiles\\\\3xlygw1d.default



Registry: 2

Successfully deleted: HKLM\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} (Registry Key)
Successfully deleted: HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} (Registry Key)




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on ne 07. 05. 2017 at 13:29:50,69
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[Rudy]

OK. Změnilo se něco?

[onlinetip]

OK. Změnilo se něco?

Zatiaľ nie. Už dobehol aj ZOEK.


Zoek.exe v5.0.0.1 Updated 27-09-2015
Tool run by admin on ne 07. 05. 2017 at 18:07:10,16.
Microsoft Windows 7 Home Premium 6.1.7601 Service Pack 1 x64
Running in: Normal Mode No Internet Access Detected
Launched: C:\Users\admin\Desktop\zoek.exe [Scan all users] [Script inserted]

==== Older Logs ======================

C:\zoek-results2017-05-07-093539.log 7961 bytes
C:\zoek-results2017-05-07-114034.log 3487 bytes

==== Reset Hosts File ======================


==== Deleting CLSID Registry Keys ======================


==== Deleting CLSID Registry Values ======================


==== Deleting Services ======================


==== FireFox Fix ======================

Deleted from C:\Users\admin\AppData\Roaming\Google\AdWords-Editor\Profiles\ltw5vf4p.default\prefs.js:
user_pref("browser.startup.homepage", "about:home");
user_pref("browser.newtab.url", "about:newtab");

Added to C:\Users\admin\AppData\Roaming\Google\AdWords-Editor\Profiles\ltw5vf4p.default\prefs.js:
user_pref("browser.startup.homepage", "about:home");
user_pref("browser.newtab.url", "about:newtab");

Deleted from C:\Users\admin\AppData\Roaming\Mozilla\Firefox\Profiles\3xlygw1d.default\prefs.js:
user_pref("browser.startup.homepage", "about:home");
user_pref("browser.newtab.url", "about:newtab");

Added to C:\Users\admin\AppData\Roaming\Mozilla\Firefox\Profiles\3xlygw1d.default\prefs.js:
user_pref("browser.startup.homepage", "about:home");
user_pref("browser.newtab.url", "about:newtab");

Deleted from C:\Users\admin\AppData\Roaming\Thunderbird\Profiles\2ckrtnci.default\prefs.js:
user_pref("browser.startup.homepage", "about:home");
user_pref("browser.newtab.url", "about:newtab");

Added to C:\Users\admin\AppData\Roaming\Thunderbird\Profiles\2ckrtnci.default\prefs.js:
user_pref("browser.startup.homepage", "about:home");
user_pref("browser.newtab.url", "about:newtab");

Deleted from C:\Users\Patrik\AppData\Roaming\Thunderbird\Profiles\qzfc6sdl.default\prefs.js:
user_pref("browser.startup.homepage", "about:home");
user_pref("browser.newtab.url", "about:newtab");

Added to C:\Users\Patrik\AppData\Roaming\Thunderbird\Profiles\qzfc6sdl.default\prefs.js:
user_pref("browser.startup.homepage", "about:home");
user_pref("browser.newtab.url", "about:newtab");

==== Batch Command(s) Run By Tool======================


Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.


==== Deleting Files \ Folders ======================

C:\Users\admin\AppData\Roaming\ProductData deleted

==== Firefox Start and Search pages ======================

ProfilePath: C:\Users\admin\AppData\Roaming\Google\AdWords-Editor\Profiles\ltw5vf4p.default
user_pref("browser.startup.homepage", "about:home");
user_pref("browser.newtab.url", "about:newtab");

ProfilePath: C:\Users\admin\AppData\Roaming\Mozilla\Firefox\Profiles\3xlygw1d.default
user_pref("browser.startup.homepage", "about:home");
user_pref("browser.newtab.url", "about:newtab");

ProfilePath: C:\Users\admin\AppData\Roaming\Thunderbird\Profiles\2ckrtnci.default
user_pref("browser.startup.homepage", "about:home");
user_pref("browser.newtab.url", "about:newtab");

ProfilePath: C:\Users\Patrik\AppData\Roaming\Thunderbird\Profiles\qzfc6sdl.default
user_pref("browser.startup.homepage", "about:home");
user_pref("browser.newtab.url", "about:newtab");

==== Firefox Extensions Registry ======================

[HKEY_CURRENT_USER\Software\Mozilla\Firefox\Extensions]
"DSE"="true" []

==== Firefox Extensions ======================

ProfilePath: C:\Users\admin\AppData\Roaming\Mozilla\Firefox\Profiles\3xlygw1d.default
- Undetermined - %ProfilePath%\extensions\abs@avira.com.xpi
- web2pdf - %ProfilePath%\extensions\jid1-Y5yNCPQbxaTICw@jetpack.xpi

ProfilePath: C:\Users\Patrik\AppData\Roaming\Thunderbird\Profiles\qzfc6sdl.default
- Lightning - %ProfilePath%\extensions\{e2fda1a4-762b-4020-b5ad-a41df1933103}

AppDir: C:\Program Files (x86)\Mozilla Firefox
- Undetermined - %AppDir%\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}.xpi

==== Firefox Plugins ======================

Profilepath: C:\Users\admin\AppData\Roaming\Mozilla\Firefox\Profiles\3xlygw1d.default
5971E6AA5ED20C181395D8E91AFC49A4 - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_25_0_0_148.dll - Shockwave Flash


==== Fake Chromium Profiles Check ======================

Fake profile C:\Users\Default\AppData\Local\Google\Chrome deleted
Fake profile C:\Users\Guest\AppData\Local\Google\Chrome deleted

==== Chromium Look ======================

Google Chrome Version: 46.0.2490.86

HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions
efaidnbmnnnibpcajpcglclefindmkaj - No path found[]
flliilndjeohchalpbbcdekjklbdgfkk - No path found[]
khjilmcjipkeokomeekfnhkpbnhmgaje - No path found[]

HKEY_CURRENT_USER\SOFTWARE\Google\Chrome\Extensions
bmkckgpgekmanipelfidlhmkfcjicion - No path found[]
fkkcgfbgohboipdhliafmacjnhjbhmim - No path found[]

Refundo Toolbar - admin\AppData\Local\Google\Chrome\User Data\Profile 2\Extensions\hbjmbmcpeaglnnglogmcnhcdagdaepep
Chrome Media Router - admin\AppData\Local\Google\Chrome\User Data\Profile 2\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm

==== Set IE to Default ======================

Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://www.msn.com/?pc=SKY2&ocid=SKY2DHP&osmkt=en-ww"
[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main]
"Default_Search_URL"="http://www.google.com"
"Search Page"="http://www.google.com"
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Main]
"Default_Search_URL"="http://www.google.com"
"Search Page"="http://www.google.com"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"

New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://www.msn.com/?pc=SKY2&ocid=SKY2DHP&osmkt=en-ww"
[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main]
"Default_Search_URL"="http://go.microsoft.com/fwlink/?LinkId=54896"
"Search Page"="http://go.microsoft.com/fwlink/?LinkId=54896"
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Main]
"Default_Search_URL"="http://go.microsoft.com/fwlink/?LinkId=54896"
"Search Page"="http://go.microsoft.com/fwlink/?LinkId=54896"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{012E1000-F331-11DB-8314-0800200C9A66}"

==== All HKCU SearchScopes ======================

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
{012E1000-F331-11DB-8314-0800200C9A66} Google Url="http://www.google.com/search?q={searchTerms}"
{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing Url="http://www.bing.com/search?q={searchTer ... 02&pc=UE10"

==== Reset Google Chrome ======================

C:\Users\Patrik\AppData\Local\Google\Chrome\User Data\Default\Preferences was reset successfully
C:\Users\Patrik\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences was reset successfully
C:\Users\Patrik\AppData\Local\Google\Chrome\User Data\Default\Web Data was reset successfully
C:\Users\Patrik\AppData\Local\Google\Chrome\User Data\Default\Web Data-journal was reset successfully

==== Deleting CLSID Registry Keys ======================


==== Deleting CLSID Registry Values ======================


==== Empty IE Cache ======================

C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5 emptied successfully
C:\Users\Guest\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Patrik\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\serviceprofiles\networkservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully

==== Empty FireFox Cache ======================

C:\Users\admin\AppData\Local\Mozilla\Firefox\Profiles\3xlygw1d.default\cache2 emptied successfully

==== Empty Chrome Cache ======================

C:\Users\Patrik\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully

==== Empty All Flash Cache ======================

Flash Cache Emptied Successfully

==== Empty All Java Cache ======================

Java Cache cleared successfully

==== C:\zoek_backup content ======================

C:\zoek_backup (files=368 folders=121 67416180 bytes)

==== Empty Temp Folders ======================

C:\Users\admin\AppData\Local\Temp will be emptied at reboot
C:\Users\Default\AppData\Local\Temp emptied successfully
C:\Users\Default User\AppData\Local\Temp emptied successfully
C:\Users\Guest\AppData\Local\Temp emptied successfully
C:\Users\Patrik\AppData\Local\Temp emptied successfully
C:\Users\UpdatusUser\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully
C:\Windows\Temp will be emptied at reboot

==== After Reboot ======================

==== Empty Temp Folders ======================

C:\Windows\Temp successfully emptied
C:\Users\admin\AppData\Local\Temp successfully emptied

==== Empty Recycle Bin ======================

C:\$RECYCLE.BIN successfully emptied

==== EOF on ne 07. 05. 2017 at 18:25:53,99 ======================

[Rudy]

Zkusíme přeinstalovat Chrome. Chrome zazálohujte pomocí ChromeBackup: http://www.stahuj.centrum.cz/internet_a ... me-backup/ . Pak Chrome odinstalujte vč. jeho profilu (podadresáře Chrome v c:\users\admin\appdata\local, c:\users\admin\appdata\roaming, c:\users\admin\data aplikací, c:\users\admin\local settings a v c:\program data musí být smazány). Potom proveďte novou, čistou instalaci Chrome a zpět ze zálohy nakopírujte pouze záložky a hesla.

[onlinetip]

Zkusíme přeinstalovat Chrome. Chrome zazálohujte pomocí ChromeBackup: http://www.stahuj.centrum.cz/internet_a ... me-backup/ . Pak Chrome odinstalujte vč. jeho profilu (podadresáře Chrome v c:\users\admin\appdata\local, c:\users\admin\appdata\roaming, c:\users\admin\data aplikací, c:\users\admin\local settings a v c:\program data musí být smazány). Potom proveďte novou, čistou instalaci Chrome a zpět ze zálohy nakopírujte pouze záložky a hesla.

Tak zatiaľ nepomohla ani inštalácia nového google chrome.

[Rudy]

Zkuste vypanout antivir a firewall na zkoušku.

[onlinetip]

Zkuste vypanout antivir a firewall na zkoušku.

Vyskúšané. Zatiaľ žiadna zmena.

[Rudy]

Virový problém to patrně není (to by nefungoval ani na FF). Budete se muset obrátit ne jejich fórum, je to as nějaký problém Chrome. Já ho nepoužívám, takže nemohu přesně poradit. Zkuste to zde: https://support.google.com/chrome/?hl=cs#topic=3227046 .

[onlinetip]

Virový problém to patrně není (to by nefungoval ani na FF). Budete se muset obrátit ne jejich fórum, je to as nějaký problém Chrome. Já ho nepoužívám, takže nemohu přesně poradit. Zkuste to zde: https://support.google.com/chrome/?hl=cs#topic=3227046 .

V poriadku. Ďakujem za pomoc.

[Rudy]

Nemáte zač!