Prosím o kontrolu logu

[zdenek6041]

Zapnut rychle spuštění mám odskrtnuté. Je mi divné, že se to stává jen, když je notebook napájen ze sítě.

[Conder]

Ak sa to stale vyskytuje, poprosim o obidva nove logy z FRST a takisto posli nove logy z event vieweru, vid. predchadzajuci navod.

Skontroluj adresar "C:\Windows\Minidump", ak sa tam nachadzaju nejake subory, zabal ich do archivu RAR alebo ZIP a posli ako prilohu, pripadne nahraj na nejake ulozisko a posli odkaz na stiahnutie.

[zdenek6041]

Adresae C:\Windows\Minidump nemám.

[zdenek6041]

log z event vieweru

[zdenek6041]

druhy log

[Conder]

Este poprosim o datumy a priblizne casy, kedy sa stali to restartovanie namiesto vypnutia.

[zdenek6041]

Naposledy se mi to stalo 1.5.,cas kolem 22h. Od té doby jsem notebook navypinal, když se nabijel.

[Conder]

Po prekonzultovani s kolegom altrok este zopar jeho odporucani:

Vyskusaj odinstalovat program Energy Manager.

Stlac Win+R -> napis "sysdm.cpl" -> hore klikni na kartu Spresnenie -> v casti Spustanie a obnovovanie klikni na Nastavenie -> odskrtni moznost Automaticky restartovat -> uloz kliknutim na OK (v obidvoch oknach).

Ak nepomoze, PC skus vypinat cez .bat subor a pozoruj, ci nastane nejaka zmena: otvor poznamkovy blok -> skopiruj a vloz do neho text "shutdown /f /t 0" (bez uvodzoviek) -> uloz na plochu s nazvom napr. "vypnut.bat". Spustenim tohto suboru sa PC vypne.

Stiahni CrystalDiskInfo: https://crystalmark.info/redirect.php?p ... alDiskInfo

• Rozbal cely archiv na plochu a spusti cez DiskInfo64.exe alebo DiskInfo32.exe
• Hore klikni na Upravy (Edit) -> Kopirovat (Copy)
• Skopiruje sa log, jeho obsah vloz (Ctrl+V) do dalsej odpovedi

[zdenek6041]

----------------------------------------------------------------------------
CrystalDiskInfo 8.1.0 (C) 2008-2019 hiyohiyo
Crystal Dew World : https://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 10 [10.0 Build 17763] (x64)
Date : 2019/05/09 16:29:58

-- Controller Map ----------------------------------------------------------
+ Intel(R) 8 Series Chipset Family SATA AHCI Controller [ATA]
- ST500LM000-SSHD-8GB
- PLDS DVD-RW DA8A6SH
- Řadič prostorů úložišť [SCSI]

-- Disk List ---------------------------------------------------------------
(1) ST500LM000-SSHD-8GB : 500,1 GB [0/0/0, pd1] - st

----------------------------------------------------------------------------
(1) ST500LM000-SSHD-8GB
----------------------------------------------------------------------------
Model : ST500LM000-SSHD-8GB
Firmware : LVD4
Serial Number : W763JMGD
Disk Size : 500,1 GB (8,4/137,4/500,1/----)
Buffer Size : Neznámy údaj
Queue Depth : 32
# of Sectors : 976773168
Rotation Rate : 5400 RPM
Interface : Serial ATA
Major Version : ACS-2
Minor Version : ACS-3 Revision 3b
Transfer Mode : SATA/600 | SATA/600
Power On Hours : 3571 hod.
Power On Count : 5501 krát
Temperature : 33 C (91 F)
Health Status : Dobrý
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 8080h [ON]
AAM Level : ----
Drive Letter : C: D:

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 118 _99 __6 00000AB32D68 Počet chyb čtení
03 _99 _99 __0 000000000000 Čas na roztočení ploten
04 _77 _77 _20 000000005D29 Počet spuštění/zastavení
05 100 100 _10 000000000000 Počet přemapovaných sektorů
07 _73 _60 _30 000A0D391D19 Počet chybných hledání
09 _96 _96 __0 000000000DF3 Hodin v činnosti
0A 100 100 _97 000000000000 Počet opakovaných pokusů o roztočení ploten
0C _95 _95 _20 00000000157D Počet cyklů zapnutí zařízení
B8 100 100 _99 000000000000 Ukončovacích chyb
BB 100 100 __0 000000000000 Ohlášeno neopravitelných chyb
BC 100 _99 __0 000000000004 Časový limit příkazu
BD 100 100 __0 000000000000 Vysoká rychlost zápisu
BE _67 _47 _45 000021150021 Teplota toku vzduchu
BF 100 100 __0 000000000000 Počet udalostí zaznamenaných otřesovým senzorem
C0 100 100 __0 00000000005E Počet vypnutí disku
C1 _87 _87 __0 000000006AD7 Počet cyklů načítání/vymazání
C2 _33 _53 __0 000F00000021 Teplota
C5 100 100 __0 000000000000 Počet podezřelých sektorů
C6 100 100 __0 000000000000 Počet neopravitelných sektorů
C7 200 200 __0 000000000000 Počet chyb v kontrolním součtu UltraDMA
FE 100 100 __0 000000000000 Ochrana proti pádu

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0C5A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 2020 5737 3633 4A4D 4744
020: 0000 0000 0004 4C56 4434 2020 2020 5354 3530 304C
030: 4D30 3030 2D53 5348 442D 3847 4220 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0010
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 8F0E 0006 004C 004C
080: 03F0 001F 346B 7D09 6163 3469 BC09 6163 407F 002E
090: 002E 8080 FFFE 0000 FE00 0000 0000 0000 0000 0000
100: 6030 3A38 0000 0000 0000 0000 6003 0000 5000 C500
110: 7D7D B20D 0000 0000 0000 0000 0000 0000 0000 401E
120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 6030
130: 3A38 6030 3A38 2020 0002 0140 0108 5000 3C06 3C0A
140: 0000 003C 0000 0008 0000 0000 05FF 0280 0000 0000
150: 0008 0000 0000 0000 0000 0001 0000 0000 7200 8006
160: 0000 0000 0000 0000 0000 0000 0000 0000 0003 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 10B1 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000
220: 0000 0000 107F 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0003 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 5FA5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 0F 00 76 63 68 2D B3 0A 00 00 00 03 03
010: 00 63 63 00 00 00 00 00 00 00 04 32 00 4D 4D 29
020: 5D 00 00 00 00 00 05 33 00 64 64 00 00 00 00 00
030: 00 00 07 0F 00 49 3C 19 1D 39 0D 0A 00 00 09 32
040: 00 60 60 F3 0D 00 00 00 00 00 0A 13 00 64 64 00
050: 00 00 00 00 00 00 0C 32 00 5F 5F 7D 15 00 00 00
060: 00 00 B8 32 00 64 64 00 00 00 00 00 00 00 BB 32
070: 00 64 64 00 00 00 00 00 00 00 BC 32 00 64 63 04
080: 00 00 00 00 00 00 BD 3A 00 64 64 00 00 00 00 00
090: 00 00 BE 22 00 43 2F 21 00 15 21 00 00 00 BF 32
0A0: 00 64 64 00 00 00 00 00 00 00 C0 32 00 64 64 5E
0B0: 00 00 00 00 00 00 C1 32 00 57 57 D7 6A 00 00 00
0C0: 00 00 C2 22 00 21 35 21 00 00 00 0F 00 00 C5 12
0D0: 00 64 64 00 00 00 00 00 00 00 C6 10 00 64 64 00
0E0: 00 00 00 00 00 00 C7 3E 00 C8 C8 00 00 00 00 00
0F0: 00 00 FE 32 00 64 64 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 8B 00 00 73
170: 03 00 01 00 01 61 02 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 82 0E 00 00 02 01 01 01 01 01 01 01
190: 01 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 81 23 28 F5 B1 0B 00 00
1B0: 00 00 00 00 01 00 1A 27 58 76 AD FE 06 00 00 00
1C0: 2F 57 0B 8A 39 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 7E 26 00 00 01 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 14 15 61 00 00 D9

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 01 06 00 00 00 00 00 00 00 00 00 00 03 00
010: 00 00 00 00 00 00 00 00 00 00 04 14 00 00 00 00
020: 00 00 00 00 00 00 05 0A 00 00 00 00 00 00 00 00
030: 00 00 07 1E 00 00 00 00 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 61 00 00 00 00
050: 00 00 00 00 00 00 0C 14 00 00 00 00 00 00 00 00
060: 00 00 B8 63 00 00 00 00 00 00 00 00 00 00 BB 00
070: 00 00 00 00 00 00 00 00 00 00 BC 00 00 00 00 00
080: 00 00 00 00 00 00 BD 00 00 00 00 00 00 00 00 00
090: 00 00 BE 2D 00 00 00 00 00 00 00 00 00 00 BF 00
0A0: 00 00 00 00 00 00 00 00 00 00 C0 00 00 00 00 00
0B0: 00 00 00 00 00 00 C1 00 00 00 00 00 00 00 00 00
0C0: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C5 00
0D0: 00 00 00 00 00 00 00 00 00 00 C6 00 00 00 00 00
0E0: 00 00 00 00 00 00 C7 00 00 00 00 00 00 00 00 00
0F0: 00 00 FE 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 89

[Conder]

Tak disk vyzera OK. Skus teda tie dalsie veci a pozoruj, ci nastane nejaka zmena.

[zdenek6041]

Děkuji.
Budu pozorovat. Pak dám vědět.

[Conder]

OK, zatial nie je zaco

[zdenek6041]

Zdravím,
tak vypnutí notebooku připojeného k nabíječce se přes soubor .bat také restartuje místo aby se vypnul.
Napadlo mě, nemůže být něco v nastavení BIOSU?

[Conder]

Bohuzial, mna ani kolegu uz nic nenapada. Problem vsak nebude sposobeny malwareom. Co sa tyka toho BIOSu, su tam nejake nastavenia tykajuce sa vypinania alebo restartu?