Stránka 1 z 1

Zpomalený ntb a modrá smrt

Napsal: 22 srp 2020 17:29
od KarelK
Dobrý den, mohl by někdo prosím zkontrolovat logy? Mám několik měsíců zasekaný notebook a občas se celý vypne s modrou smrtí "System service exception". Předem moc děkuji za radu.

Re: Zpomalený ntb a modrá smrt

Napsal: 22 srp 2020 17:57
od Rudy
Zdravím!
Spusťte tuto utilitu:
Ulozte na plochu AdwCleaner https://malwarebytes.com/adwcleaner/ nebo http://www.bleepingcomputer.com/download/adwcleaner/

ukoncete vsechny programy
odsouhlaste licencni podmiky (EULA) klikem na Souhlasim
kliknete pravym na ikonu AdwCleaneru a vyberte Spustit jako spravce (v pripade Win XP spustte obycejne dvojklikem)
kliknete na Skenovat nyni (Scan now), pote na Cisteni a opravy (Clean and Repair)
po restartu na Vas vyskoci log (pripadne jej najdete v C:\AdwCleaner\Logs\AdwCleaner[Cxx].txt), jehoz obsah zkopirujte do pristi odpovedi

Re: Zpomalený ntb a modrá smrt

Napsal: 23 srp 2020 11:48
od KarelK
log z ADWC přiložen

Re: Zpomalený ntb a modrá smrt

Napsal: 23 srp 2020 13:31
od Rudy
OK. Dejte nové logy FRST+Addition.

Re: Zpomalený ntb a modrá smrt

Napsal: 23 srp 2020 20:10
od KarelK
Posílám logy

Re: Zpomalený ntb a modrá smrt

Napsal: 23 srp 2020 20:59
od Rudy
Otevřte poznámkový blok a zkopírujte do něj:
Start

CloseProcesses:
Task: {376FE1A3-2719-4A6C-A0CE-EAF51968005E} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [153168 2017-09-21] (Google Inc -> Google Inc.)
Task: {BFC93B55-64F6-494A-AEAA-E79F2979BE96} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [153168 2017-09-21] (Google Inc -> Google Inc.)
C:\WINDOWS\system32\Tasks\GoogleUpdateTaskMachineCore
C:\WINDOWS\system32\Tasks\GoogleUpdateTaskMachineUA
C:\WINDOWS\system32\{F33C3B9B-72AF-418A-B3FD-560646F7CDA2}.bat
ContextMenuHandlers1: [STShellMenu] -> {F32C83B9-DF1D-42AD-9741-C52909703957} => -> No File
ContextMenuHandlers1: [WinRAR32] -> [CC]{B41DB860-8EE4-11D2-9906-E49FADC173CA} => -> No File
ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => -> No File
ContextMenuHandlers6: [STShellMenu] -> {F32C83B9-DF1D-42AD-9741-C52909703957} => -> No File

EmptyTemp:
End
Uložte do C:\Users\user\Downloads jako fixlist.txt. Spusťte znovu FRST a klikněte na >Fix<. Po skončení akce se objeví log, který sem zkopírujte.

Re: Zpomalený ntb a modrá smrt

Napsal: 24 srp 2020 15:51
od KarelK
Fix result of Farbar Recovery Scan Tool (x64) Version: 23-08-2020
Ran by user (24-08-2020 16:34:54) Run:1
Running from C:\Users\user\Downloads
Loaded Profiles: user
Boot Mode: Normal
==============================================

fixlist content:
*****************
Start

CloseProcesses:
Task: {376FE1A3-2719-4A6C-A0CE-EAF51968005E} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [153168 2017-09-21] (Google Inc -> Google Inc.)
Task: {BFC93B55-64F6-494A-AEAA-E79F2979BE96} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [153168 2017-09-21] (Google Inc -> Google Inc.)
C:\WINDOWS\system32\Tasks\GoogleUpdateTaskMachineCore
C:\WINDOWS\system32\Tasks\GoogleUpdateTaskMachineUA
C:\WINDOWS\system32\{F33C3B9B-72AF-418A-B3FD-560646F7CDA2}.bat
ContextMenuHandlers1: [STShellMenu] -> {F32C83B9-DF1D-42AD-9741-C52909703957} => -> No File
ContextMenuHandlers1: [WinRAR32] -> [CC]{B41DB860-8EE4-11D2-9906-E49FADC173CA} => -> No File
ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => -> No File
ContextMenuHandlers6: [STShellMenu] -> {F32C83B9-DF1D-42AD-9741-C52909703957} => -> No File

EmptyTemp:
End
*****************

Processes closed successfully.
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{376FE1A3-2719-4A6C-A0CE-EAF51968005E}" => removed successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{376FE1A3-2719-4A6C-A0CE-EAF51968005E}" => removed successfully
C:\WINDOWS\System32\Tasks\GoogleUpdateTaskMachineCore => moved successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\GoogleUpdateTaskMachineCore" => removed successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{BFC93B55-64F6-494A-AEAA-E79F2979BE96}" => removed successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{BFC93B55-64F6-494A-AEAA-E79F2979BE96}" => removed successfully
C:\WINDOWS\System32\Tasks\GoogleUpdateTaskMachineUA => moved successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\GoogleUpdateTaskMachineUA" => removed successfully
"C:\WINDOWS\system32\Tasks\GoogleUpdateTaskMachineCore" => not found
"C:\WINDOWS\system32\Tasks\GoogleUpdateTaskMachineUA" => not found
C:\WINDOWS\system32\{F33C3B9B-72AF-418A-B3FD-560646F7CDA2}.bat => moved successfully
HKLM\Software\Classes\*\ShellEx\ContextMenuHandlers\STShellMenu => removed successfully
HKLM\Software\Classes\*\ShellEx\ContextMenuHandlers\WinRAR32 => removed successfully
HKLM\Software\Classes\Directory\Background\ShellEx\ContextMenuHandlers\igfxcui => removed successfully
HKLM\Software\Classes\Folder\ShellEx\ContextMenuHandlers\STShellMenu => removed successfully

=========== EmptyTemp: ==========

BITS transfer queue => 11034624 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 27399921 B
Java, Flash, Steam htmlcache => 0 B
Windows/system/drivers => 2039600 B
Edge => 13824 B
Chrome => 430755805 B
Firefox => 0 B
Opera => 152535 B

Temp, IE cache, history, cookies, recent:
Default => 0 B
Users => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 0 B
systemprofile32 => 0 B
LocalService => 0 B
NetworkService => 1866 B
user => 6446192 B

RecycleBin => 1402883791 B
EmptyTemp: => 1.8 GB temporary data Removed.

================================


The system needed a reboot.

==== End of Fixlog 16:43:51 ====

Re: Zpomalený ntb a modrá smrt

Napsal: 24 srp 2020 17:00
od Rudy
OK, smazáno. Nastala nějaká změna?

Re: Zpomalený ntb a modrá smrt

Napsal: 24 srp 2020 19:43
od KarelK
Notebook je podstatně svižnější a modrá smrt taky pryč.Takže moc děkuji za pomoc.

Re: Zpomalený ntb a modrá smrt

Napsal: 24 srp 2020 19:53
od Rudy
Nemáte zač! :)